Finance Operations Specialist (OTC) with Latvian or Slovene

Who we are looking for

We are currently building a new team and are looking for talented individuals to join us across two areas: 

• Collections
• Accounts Receivable Disputes

This is a great opportunity to be part of a growing structure and contribute to shaping efficient, high-quality finance processes from the ground up.

We are hiring candidates with English and one of the following European languages: Latvian or Slovene.

What we are looking for:

• Fluency in English (minimum B2)
• Knowledge of any European language (B1-C1)
• 2–4 years of experience in Customer Service, Accounts Receivable Disputes Order-to-Cash, Billing, Collections, or related Finance Operations/Analysis.
• Strong communication skills and willingness to learn
• Good attention to detail and analytical mindset
• Previous experience is welcome but not required

Your future role

Team: Accounts Receivable Disputes

• Support daily AR tasks, such as reviewing deductions, short payments, and pricing differences;
• Look into the root causes of discrepancies using available systems and documents (ERP, customer portals, proof of delivery);
• Communicate with customers and internal teams in a clear and friendly way to gather information and help resolve issues;
• Keep documentation organized to support credit approvals or follow‑up actions;
• Help process credit memos and coordinate with Collections when repayment is needed;
• Notice recurring patterns and share them with the team to improve processes;
• Take part in small improvements that make AR work smoother and more efficient.

Team: Collections

• Proactively contact customers with overdue balances to secure timely payment;
• Establish and manage effective payment plans when needed;
• Maintain accurate records of all collection activities, customer communications, and commitments;
• Investigate billing discrepancies and collaborate with AR to support dispute resolution;
• Partner with Sales, Customer Service, and other teams to resolve customer issues impacting payments;
• Provide regular reporting on collection progress, risks, and account statuses;
• Ensure all collection practices comply with internal policies and legal standards.

What we offer

• Stable job in multinational company based on employment contract;
• Working in flexible hybrid model - partially from home and the office;
• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
• Structured onboarding process and Buddy program for new joiners;
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
• Attractive benefits.

Selection process

Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages:

1. Short test assessment online.

2. Short online interview / short phone interview with Recruiter.

3. Online interview with your future Manager.

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