Junior Operations Specialist (French Speaking)
Chubb Fire and Security
About APi - Chubb Fire & Security France Chubb Fire & Security France is a leading provider of fire protection and electronic security solutions, offering a comprehensive range of services including fire detection systems, intrusion detection, access control, and video surveillance. The company protects a wide variety of sites, including industrial and commercial facilities, public institutions, hospitals, shopping centers, government administrations, and data centers. With more than 3,800 employees across France, we are united by a common mission: protecting what matters most, people and assets. We are proud to operate with integrity, professionalism, and a commitment to delivering exceptional customer service. About the Role As a Junior Operations Specialist , you will join our Finance Shared Services Center and support key Accounts Receivable operations. Your primary focus will be ensuring the accurate allocation of customer payments, maintaining reliable customer account balances, and supporting reconciliation activities. This role is ideal for individuals looking to build a career in Finance and Accounts Receivable within an international environment, while developing expertise in cash application, reconciliations, and financial operations. Key Responsibilities
- Process and apply customer cash receipts accurately and in a timely manner.
- Analyze and reconcile customer accounts to ensure accurate balances.
- Investigate and resolve unapplied, unmatched, or incorrectly allocated payments.
- Monitor discrepancies between incoming payments and outstanding invoices and take appropriate corrective actions.
- Work closely with internal teams to resolve operational issues and payment-related exceptions.
- Ensure compliance with established procedures, internal controls, and service level agreements.
- Maintain accurate financial records and supporting documentation.
- Support month-end activities and reconciliation processes as required.
- Contribute to continuous improvement initiatives aimed at enhancing operational efficiency and data quality.
- Basic understanding of Accounts Receivable principles and accounting processes.
- Ability to analyze and resolve reconciliation issues and payment allocation discrepancies.
- Understanding of Accounts Receivable sub-ledgers and customer account balances.
- Ability to work efficiently with high volumes of transactions while maintaining accuracy.
- Strong commitment to following procedures, controls, and company standards.
- Awareness of service level expectations and operational deadlines.
- Basic proficiency in Microsoft Excel and other Office applications.
- Strong attention to detail and commitment to accuracy.
- Reliable and organized with excellent time-management skills.
- Customer-focused mindset and service orientation.
- Strong communication and teamwork skills.
- Ability to work effectively in a multicultural and international environment.
- Proactive and adaptable approach to problem-solving.
- Ability to prioritize tasks and meet deadlines.
- High standards of professionalism, confidentiality, and integrity.
- Degree in Accounting, Finance, Economics, Business Administration, or a related field.
- Previous experience in cash application, Accounts Receivable operations, or finance support activities is appreciated.
- Experience working in a Shared Services Center environment is considered an advantage.
- Exposure to an international or multinational environment is a plus.
- French proficiency at a minimum A2 level is mandatory.
- English proficiency is desirable due to regular interaction with Group stakeholders and international teams.
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