...with local and European requirements
Extract data from relevant systems, prepare reports
Monitor cross-category planning / customer service KPIs
Communicate on reports/KPIs assumptions and issues
Assure clarity, transparency, reliability and in time communication...
...speaking and writing)
Microsoft Office package proficiency
At least 6 months experience within the company and previous experience in customer related areas would be a plus
Customer orientation attitude
Learning agility and investigation capacity...
...telefonice sau prin alte canale de comunicare (email, chat, mesaje Internet Banking sau social media)
- Vei asigura suport pentru serviciile si produsele bancii in interactiune cu alte departamente interne;
- Vei identifica oportunitati de promovare ale produselor...
...preferable but not mandatory
* Previous Technical Support or Customer Support experience would be an advantage
* Pleasant and positive... ...Benefits
* Christmas Bonus
* Medical Life Services
* Life insurance
* My FlexBen Program- A flexible program based...
-Bachelor-s Degree in technical or commercial field of study;
-Previous customer service experience is a plus.
-Fluncy in English
-Proficient in Microsoft Office Suite
-Excellent written, verbal, and presentation skills;
-Problem-solving skills, and the ability to...
English - proficient level
Excellent verbal and written communication skills, customer service skills and positive phone manner
Very good computer skills, excellent knowledge of MS Office applications
Able to multi-task in a fast paced environment
Detail and solution...
...English and Greek
Very good communication skills
Customer orientation Manage the customer relation on the phone:
-... ...relationship by call in order to respect the defined level of service quality:
- Give priority to customer incoming calls
- Highly detailed and organized
- English - good written and spoken language skills Your contribution to something big
- Customer support for clients
- Direct contact with the customers on the front desk being involved in the spare parts selling process
...o Proficient in Microsoft Office tools.
o Strong attention to details.
o You will be supporting the global Customer Operations Services within Global Business Operations. You will work with cross-functional professionals and stakeholders across our...
...your career early matters.
But where you start it matters more.
We are looking for a self-confident part time Retail Customer Service Officer
Why is NN the place to jumpstart your career-
That’s simple: because we are the best. We...
Exprimare scrisa si verbala coerenta si corecta gramatical
Amabilitate, capacitate de ascultare activa, empatie
Capacitate buna de organizare- usurinta in utilizarea MS Office si capacitatea de a se adapta la utilizarea aplicatiilor online pentru prelucrarea...
...Initiative, convincing & influencing, flexibility, planning and customer orientation skills - Ensuring the orders- processing from the... ...receiving to ensure that the products and the deliveries comply with the order specifications
- Preparing/updating customer service reports
- Participation in meetings with support teams.
- Ensure that all of the terms and conditions specified in the Service Level Agreement are followed.
- Distribution of workload amongst 1st line analysts (on-hold incidents, mailbox).
- Providing training...
...details or error messages;
- Proactive flagging incidents where no knowledge solution was found;
- Meeting or exceeding the level of Service when responding to all incoming incidents;
- Accurate and timely hand off to other resolving teams.
- THE POSITION IS LOCATED IN...
- An ability to work in a team Serve as the primary customer contact for your assigned portfolio of accounts and ensure all... ...needs and expectations are met. You will assist other customer service associates with administrative duties. You will communicate with...
...market via e-mails support. This will involve troubleshooting queries relating to IT and responding to customers in a timely and efficient manner. Maintaining customer service to the highest possible standards, ensuring excellent communication with customers and staff is...
...energetic, self-motivated and proactive.
6.A team player and customer focus.
7.Computer literate (familiar with MS Excel, Word,... ...market the company's products.
4.Provide efficient customer service.
5.Maintain an efficient filling system for the operations....
We are looking for a “Customer Service Agent” to join the vibrant Maersk line Customer Service team and lead our drive for continuous improvement. You will report to Maersk Line Customer Service Manager and be located in Bucharest.
We offer a unique opportunity...
...transmite deciziile clientilor catre angajati si departamentele implicate, pentru rezolvarea situatiilor aparute in procesul de prestari servicii;
- completeaza un formular, zilnic, de neconformitate in baza sesizarilor/reclamatiilor;
- foloseste si actualizeaza baza de...
.... :) Ce ar trebui sa faci-
· sa oferi asistenta clientilor via chat raspunzand la toate intrebarile referitoare la produsele si serviciile Orange Romania si sa vii în întâmpinarea acestora cu solutii personalizate
· sa tratezi o solicitare venita via chat si prin apel...