E-Key Account Manager

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

A Day in the Life:

As an E-Key Account Manager in our Consumer Products Division, you will be instrumental in driving our e-commerce success. Reporting to the E-Commerce Manager, you will be fully dedicated to managing and developing the strategic partnership with one of our most important e-retail clients, focusing on boosting sales and profitability.

Your key responsibilities will include:

• Strategic Account Management: Develop and execute customer-centric joint business plans, creating a strong partnership with your e-retailers and aligning on growth targets. You'll be responsible for the full P&L of your accounts, including sell-in, sell-out, and market share growth.
• Performance & Analytics: Continuously monitor account performance against business objectives. You will analyze data to provide accurate forecasts, identify trends, and proactively develop alternative strategies when needed.
• Negotiation & Activation: Independently prepare and lead the annual negotiation process. You will create and implement a comprehensive activation plan, leveraging all growth levels from commercial agreements and assortment management (with a focus on "Hero" products) to e-merchandising and marketing actions.
• Cross-Functional Collaboration: Act as the central point of contact for your accounts, fostering strong relationships with internal teams like Supply Chain, Marketing, Finance, and RGM to ensure seamless execution and achieve shared goals.

We Are Looking For:

We are seeking a results-oriented individual with a strong understanding of the e-commerce landscape and a proactive mindset. The ideal candidate is an excellent negotiator and relationship-builder, capable of working autonomously to drive business forward.

To be a great match, you should have:

• University degree, preferably in an economic or technical field, and a minimum of 2 years of experience in FMCG, ideally in Sales, Key Account Management, or a similar role.
• Mandatory extensive knowledge of e-commerce and a solid understanding of the P&L process.
• Strong analytical abilities, with advanced skills in MS Office (Excel, PowerPoint) to translate data into actionable insights and strategic recommendations.
• Excellent communication, presentation, and interpersonal skills, with fluency in English and the ability to build and maintain relationships with both internal and external stakeholders.
• Key competencies for success include Ambition, Resilience, Analytical skills, Empathy, and Learning Agility . You are a problem-solver with great organizational skills and a strategic, ethical approach to business. A category B driver's license held for at least two years is also required.

What's In It for You :

• Trusted to make an impact from day one. We'll give you a place to leave your comfort zone and grow beyond your potential, with real responsibility and the right to make mistakes and learn along the way. 
• Limitless career mobility in an environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation are accepted, can speak up, will thrive, and are celebrated. 
• An entrepreneurial spirit from the inside out. You can contribute to something bigger and have the freedom to pitch new ideas to drive fast-paced innovation that makes a concrete difference. 
• Upskilling never sleeps! You'll have unlimited access to the L'Oreal "MyLearning Platform" to boost your competencies, surrounded by the contagious energy of diverse people with a growth mindset. 
• Comprehensive support with the L'Oreal Share & Care package: 25 days annual leave, meal tickets, health & life insurance, personalized Onboarding Plan, career coaching, yearly sports activities compensation, and more. 
• Cherry on the cake: enjoying products from our brands' portfolio on special occasions. 

Who We Are :

L'Oreal is present in 150 markets on five continents. For more than a century, L'Oreal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with i42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. 

We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.  

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