HR Implementation Consultant with French
ADP
Job Summary: He / She works directly with the customers and manages the end-to-end implementation of the RH modules. Also, he / she works in a tight-knit partnership with the BU in order to ensure the highest level of service to customers. According to his/her mission, the HR Implementation Consultant must manage all the required functional leadership activities related to the new customers' implementation processes. In addition, he/she will ensure that all activities are performed in a manner that meets ADP and/or client expectations and ADP Service standards. Responsibilities :
- Manage the end-to-end implementation of HR modules
- Draw-up and follow-up of the schedule, methods and processes in accordance with project deadlines on both ADP and client sides
- Ensure customer service within the framework of the contract
- Facilitate client meetings, drafting reports, deliverables and client responses
- Define and supply liaising documents
- Provide progress updates to the client and ensure mutual commitments are upheld
- Assist the client in deploying RH modules, and, in this capacity, he/she may also train users
- Identify any potential needs for HR support
- Coordinate and share information with all stakeholders
- Offer the best level of Service to customers
- Maintain, develop and optimize the HR modules for customers
- Performing specific configuration activities in the HR modules, according to the customers' requirements
- Support the client during the testing phase and sign off on the implementation phase
- Ensure the smooth continuity of the client's operations, especially in regard to the transition towards the HR Customer service department
- Owning and improving the process and procedures in place, in line with the continuous improvement culture of the company
- On time delivery of assigned tasks
- Quality control reports
- Utilisation rate
- An understanding of the client's trade, business and organization
- Meeting leadership
- Project management
- Time management
- Client portfolio management
- Good interpersonal skills
- Good oral and written communication skills
- Analytical skills and an ability to summarize
- Organized
- Rigorous
- Independent
- Team player
- Dynamic and responsive
- French Language skills (minimum B2 level)
Oferta de muncă a fost publicată la 10 zile în urmă
Peste 300 000 de români
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