Team Assistant

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role We are seeking a proactive and organised Team Assistant to provide high-quality administrative and operational support to the leadership team within the IoT, PMO & Architecture area. This role is ideal for someone who enjoys managing multiple priorities, coordinating complex schedules, and supporting senior stakeholders in a fast-paced, international environment. You will play a key role in ensuring smooth day-to-day operations, effective communication, and adherence to internal processes. What you'll do

• Manage calendars, meetings, and agendas for senior leaders, ensuring effective time planning and prioritisation.
• Coordinate last-minute schedule changes while minimising disruption to planned activities.
• Handle email correspondence, responding where appropriate and redirecting queries to relevant stakeholders.
• Organise business travel, including flights, accommodation, transfers, visas, and related expense management.
• Initiate and track purchase orders in line with internal procurement policies.
• Support project-related activities by tracking deliverables, deadlines, and action items.
• Maintain accurate documentation and records, ensuring confidentiality and compliance with internal standards.

Who you are

• You have proven experience supporting senior leaders in a complex administrative environment.
• You bring a solution-focused, resilient approach and remain composed under pressure.
• You communicate clearly and professionally, both in writing and verbally.
• You are confident in engaging with stakeholders and comfortable asking questions or constructively challenging when needed.
• You are flexible in your approach to work and able to adapt to changing priorities.
• You have advanced proficiency in Microsoft Office 365 tools, including Outlook, Word, Excel, PowerPoint, OneNote, and Teams.
• You are familiar with ERP and purchase order systems such as SAP or Oracle, and collaboration platforms like SharePoint or Confluence.
• You understand the importance of data security and confidentiality, particularly when handling sensitive information.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

o Hybrid way of working: 2 days per week/ 8 per month
o Medical and dental services
o Life and hospitalization insurance
o Dedicated employee phone subscription
o Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
o Special discounts for gyms and retailers
o Annual Company Bonus
o Ongoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
o You get to work with tried and trusted web-technology
o We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Advanced calendar, stakeholder, and priority management in a senior leadership context.
• End-to-end coordination of business travel, procurement, and expense processes.
• Effective communication and influence across diverse, international teams.
• Practical understanding of project support, governance, and compliance within a global organisation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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