Strategic & Technology Change Consultant | Deloitte Technology Delivery Center

Who we are looking for

As Change Management becomes more complex and cross-functional, we expect our Consultant to have a mix of technical and soft skills:

• Knowledge of Cloud Solutions (transformation, integration experience in S4/HANA, Workday, SuccessFactors, Salesforce, ServiceNow);
• Stakeholder management skills;
• Understanding of how people go through a change and the change process;
• Experience and knowledge of change management principles, methodologies, and tools;
• Mastery of English (written, verbal, presentation);
• Excellent active listening skills;
• Ability to articulate messages to a variety of audiences;
• Ability to establish and maintain relationships with the team;
• Flexible and adaptable, able to work in ambiguous situations;
• Resilient and tenacious with a propensity to persevere;
• Organized, with a natural inclination for planning strategy and tactics;
• Problem-solving and root-cause identification skills;
• Able to work effectively with multiple levels in an organization;
• Team player and able to work collaboratively with and through others;
• Familiarity with project management approaches, tools, and phases of the project lifecycle;
• Experience with organizational change efforts;
• Bachelor’s degree.

Your future role

Communication

• Create operative project communication and support work streams (e.g. overview slides; branding, orthography & consistency, and layout review);
• Update and adapt communication material (PowerPoint, interactive PDFs);
• Document, forward, and maintain Q&As and compile FAQ lists from various sources (e.g. in workshops, inbox, interactions with SMEs);
• Creating client templates for specific newsletters;
• Create videos/screencasts;
• Prepare SharePoint site updates;

Change Management

• Identify and update stakeholder analysis and support administrative preparation (e.g. stakeholder tracking, reminder);
• Support stakeholder onboarding and ongoing engagement (e.g. leadership engagement calls);
• Drive event management;
• Support Change Impact Assessment (e.g. consolidation of data);
• Coordinate Change Readiness & Adoption assessments (e.g. data collection, consolidation and data preparation);
• Prepare user guidelines;
• Create and coordinate the Change Agents Network;

Training/ Learning

• Conduct a Learning Needs Analysis for all stakeholders' groups;
• Develop a Training Curriculum;
• Identify relevant training materials to be created;
• Prepare materials;
• Organize Train the Trainers;
• Deliver & moderate workshops, training sessions, drop-in sessions.

About Deloitte

Deloitte Technology Delivery Center provides IT technology services to Deloitte Member Firm clients across Europe, the US, the Middle East and Africa. We are part of a strongly integrated global network of Deloitte Delivery Centers. Our methods, breadth and depth in capabilities, and experienced teams uniquely position us to deliver solutions, services and projects that traditionally would have been completed onshore.

We have expertise in multiple capabilities across Business Operations (Systems Delivery & Modernization, Cloud & Engineering, Operations Transformation ​), Customer & Marketing (Marketing & Commerce, Digital Customer, Digital Foundry & Operations ​), Enterprise Tech & Performance (SAP, ServiceNow, Anaplan ​), Human Capital (HR Transformation, Organizational Transformation ), and Strategy, Analytics and M&A (Data Modernization & Analytics, AI Insights and Engagement).

#LI-BB1