...AllCloud is looking for a talented and passionate Technical Support Engineer to join the success of our growing company.
The candidate will work with a team of cloud experts and will be giving technology services to leading companies.
The position is located in Bucharest, Romania.
The Technical Support Engineer will work in shifts and will have the following responsibilities:
Answer calls from Ceragon customers.
Follow helpdesk process to support cases.
Work in lab...
- Bachelor-s Degree in Engineering
- Relevant experience in customer technical support, project engineering, service experience with MES Products (DynAMo Operations suite, Production accounting and Reconciliation and production planning & scheduling)
- Excellent communication...
- Previous exposure to Antivirus and Malware functionality would be a huge plus.
- Offers Technical Support service via email and remote sessions in order to ensure the business objectives.
- Will be working mostly with Microsoft OS,...
...of coding (i.e. HTML, XML, Java, Java script, C#, Perl, etc.)
o Fluent English is mandatory.
Being a Technical Support Engineer allows you to use the full breadth of your technical knowledge and skills. This is not your average technical support position...
Required Knowledge and Skills
Solid IT technical background (OS - Unix, Windows; Networking, relevant Telecom systems knowledge (e.g SMSC... ...with developers, Project and Product Managers
Maintenance & Support
Participate in each project handover to support to obtain all...
...Assets, or other ERP Financial Solutions is a plus.
- Functional/Technical background in assigned product area (. Financials) and exposure... ...a problem resolution.
The position is for a Technical Support Professional with a functional background in Financials. Reports...
- 2-5 years of relevant experience in technical support/customer service is preferred;
- Excellent communication... ...work in shifts;
Nice to have:
- Bachelor's Degree, Engineering (Computer/Telecommunication), Computer Science/Information...
...your work self-dependent and target oriented.
-In this position you will be the first contact person for technical support inquiries from customers about our laboratory products;
-You handle customer complaints;
-Cooperation with all departments...
...Technical support on all parts and components including all Dahua product lines.
•Troubleshooting Issues in the field over the phone, Skype or email.
•Support to Installation and Distributors in the field.
•Field training on new product launches, roadshow and workshop...
- Minimum 1 year of experience in programming and SQL queries;
- Knowledge of the French language at an average level;
- Programming - Basic;
- Windows Applications - Basic;
- Windows Networking - Basic;
- SQL - Intermediate/Advanced;
- Microsoft SQL/Oracle/DB2 - ...
- Previous experience in a technical support environment;
- Degree level technical background achieved through appropriate educational study;
- English advanced.
- Coverage of Technical Support Helpdesk (Hotline only)
- Providing technical support level 1 for fire...
...The technical support engineer provides support and troubleshooting via telephone, email and web conferencing.
Responsible for handling new cases according to the Veeam Service Level Agreement (SLA);...
Minimum 1-2 years of professional experience in technical support field, and interest in 3 or 4 of the following areas:
- Windows Desktop 7/8 or... ...communication skills;
- Degree in Computer Science, Engineering or equivalent, Faculty of Cybernetics,...
...monitoring - proactive involvement towards clients and providers;
- Offer e-mail / chat support for providers and clients through Skype and web-chat;
- Proactively troubleshoot and solve technical issues, observed through monitoring or highlighted by clients, either by...
Monitoring Technical Support Engineer
IT Integrated Services Competence Center
We are looking for a Monitoring Support Engineer who can take care of our clients’ infrastructure by proactively checking the availability and performance...
The Technical Support Analyst offers second level of support for all GNS services to all internal users. He/she is responsible for the tracking of incidents and the follow-up of user requests.
- College diploma in IT or equivalent prior experience.