Locuri de munca L1

Short company description Euro-Testing Software Solutions is a privately-owned software company specialized in Full-Service Software Testing, Penetration Testing, Vulnerability Identification & Management, Application and Data Security, Static & Dynamic Code Analysis as...

Scurta descriere a companiei VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training. Cerinte Responsibilities Key accountabilities...

 ...Our client, a leading global IT consulting company, is recruiting for a L1/L2 Lead Engineer to join their business in Romania . Position Title: L1/L2 Lead Engineer Position Type: Contract / Perm Start Date: ASAP Location:... 

 ...purposeful, and cheerful team that is always looking forward to new challenges. Requirements We seek a highly motivated and experienced L1.5 Support Specialist with German to join our team. Working hours: Oncall including weekends & bank holidays; Shifts add... 

Scurta descriere a companiei EVERIENCE Romania is present in Timisoara since 2013 and received in 2019 the 1st prize for High Tech companies on the local market. Our main activities: Applications Functional Support (40%): Providing user support for standard applications...

L1 Service Desk Engineer Who we are: High-Tech Systems & Software develops enterprise line of business applications that covers a broad range of platforms, technologies, and services. Our technical teams are on the lookout for new colleagues to... 

 ...Our client, a leading global IT consulting company, is recruiting for a L1 Security Operations Center Analyst to join their business in Romania . Position Title: L1 Security Operations Center Analyst Position Type: Contract Start Date:... 

Purpose of Position The role of the Support Analyst is hands-on and involves working as part of a team to assist our publishers and advertisers in the use of our bespoke interface and related systems, and to ensure that we provide high quality customer service. This...

 ...creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character ??? no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. #L1-BA1... 

 ..., Problem Management articles, and SOPs/Runbooks. Passion for delivering timely and outstanding customer service. Able to Help L1/L2 staff in support. Great written and oral communication skills with internal and external customers   Basic Qualifications:... 

 ...for monitoring the application, servers using monitoring tools for any application errors, hardware resources, disk space, etc. with L1 & L1.5 and L2 application support team to provide high availability of Teamcenter application to business users. • Shoot application... 

 ...dealing with user issues Create tickets using the ticketing tool (Classic Desk) Ticket reassignment to L2 if ticket unsolved by L1 (where ever applicable) Identify and suggest possible improvements on procedures. Your qualification SAP administration basic... 

 ...operations team to ensure the availability of webMethods environments; • Write support documentation for every project and trains L1 and L2 support on the implemented solution; • Participate in regular calls or as required by the project leads and provide L3 support... 

 ...holidays. • On Call Support: shift for all required work and done during weekends. • Provide Technical Documentation and training to L1 and Service desk. • Operation resource for internal and external projects.   Technical Skills: • Prior experience with... 

 ...managing all network components in the provision of SES services.   YOUR RESPONSIBILITIES Collaborate with the Video team to ensure L1 support, aiming to sustain service uptime with minimal degradation or outages as outlined in the Service Level Agreements (SLA).... 

 ...Responsibilities:  Providing operational SOC support for handling L2/L3 level troubleshooting. Receive customer complaints cases from the L1 team and open new SOC TT in the Service Desk. Update status in Service Desk DB according with investigation progress of each SOC TT... 

 ...Centralize and document issues identified by the Threat Hunters to drive remediation Act as the team Linux SME, provide guidance to L1-L3 team members Monitor alerts and dashboards from SIEM and SOAR systems; Identify true positive hits and respond to events,... 

 ...effectively manage and troubleshoot network environments. Familiarize yourself with network protocols at the OSI model’s Data Link Layer (L1) and Network Layer (L1), enabling you to configure and optimize network devices for seamless data flow. Acquire proficiency in... 

 ...multiple tracing tools including Wireshark Constantly updating the daily operation routine like writing monitoring procedures for L1 Linux knowledge &  Scripting skills in Bash and/or Python/Perl, etc. Writing and implementing work orders after alignment with Engineering... 

 ...while deploying to production multiple times a day. ● Supporting our external infrastructure service provider and providing support to L1 support where necessary. ● Process and Service Improvement: By analyzing helpdesk tickets and IT service data, you initiate and... 

 ...exhaustive list) : Monitor Broadcast systems and company services Troubleshoot and ability for fix technical & operational issues (L1&2) in real time in ALL technical domains (Playout, DVB, RF etc.) Coordinate an escaltaion process till resolution including... 

 ...Third Party Risk Management using appropriate methods to teams and end users e.g. workshops, presentations, etc. Ensure commodities L1-L3 are being correctly applied accurately and consistently by the team Close out all outstanding issues within agreed service...