IT Business Analyst - IFS @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING's software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from Bucharest.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

The application is called "International Finance System" (IFS). It is an in-house developed core banking system for Wholesale Banking clients, operated and maintained out of Belgium. It offers business services to international branches of ING.

The main business services are payment and cash management services, with additional lending and financial market services which are essential to offer a consistent set of services to the international customers. The main modules are: Account Management / Accounting (GL) / Payments and Cash Management / Commercial Loans & Credits / Back-office arbitrage / Static data.

The support business services offered by IFS allow integrating the application in the finance and risk systems of ING. IFS is running in 8 countries, as logical instances on a shared infrastructure.

Your day to day

• Provide support to application users by resolving Incidents;
• Participation in Feature description (confluence);
• Outline the logical architecture solution in Functional Analysis (what has to be changed in what module) together with architect, feature engineer, product owner, application leader;
• Co-ordinate and align with PO / developer(s) / OPS / stakeholders to fit changes in release;
• Organizing peer to peer review (with senior analyst);
• Assist in: testing (test cases & test data preparation), implementation and migration;
• Use AI in day to day activities
• Assist and help stakeholders with UAT testing.

What you'll bring to the team

• Writing pseudocode - solving easy programming problems;
• SQL: comfortable writing medium difficulty queries daily (JOINs, sub queries, GROUP BY, HAVING);
• At least 2 years of professional experience as a Business Analyst:
• Ability to translate business needs into clear functional requirements, user stories, and acceptance criteria;
• Experience in a software development team in either one of these roles: Technical Business Analyst/Tester/Developer;
• English - fluent; communicating with offshore teams daily.

Nice to have:

• Core banking experience;
• Agile methodology;
• Requirements elicitation, analysis, documentation, and validation;
• Business process modelling and gap analysis;
• Strong stakeholder communication, facilitation, and cross-functional collaboration skills;
• Efficient AI prompting knowledge;
• Passion for exploring AI technologies and discovering practical ways to apply them in business analysis;
• Banking/payments SWIFT standard (non-exhaustive list includes: MT103, 101, 202, 202COV, 203, 200, 210).

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