Business Analyst, Process Automation & Business Intelligence (M/F/D)
DSV Global Business Services
We are looking for a Business Analyst that will be responsible for supporting DSV GBS by identifying, designing, and delivering automation, analytics, and digital solutions across various business areas.
Your responsibilities:
- Analyze end-to-end business processes to identify optimization, standardization, automation, or elimination opportunities, supported by data and measurable impact.
- Own automation and digital solution recommendations, including expected benefits, risks, and alternative approaches.
- Elicit, structure, and validate business requirements in close cooperation with Business Process Owners, ensuring development-ready documentation (BRD, user stories, acceptance criteria).
- Act as a trusted advisor to business units by proactively identifying improvement opportunities and guiding stakeholders toward suitable automation, analytics, or AI solutions.
- Evaluate and apply emerging automation, data, and AI technologies to real business problems in alignment with architectural and security standards.
- Serve as the primary bridge between business and development teams, supporting delivery from analysis through UAT and go-live.
- Support post-implementation value tracking and continuous improvement initiatives.
Our requirements:
- Minimum 2 years of experience in a similar role (Business Analyst, Process Analyst, Automation Analyst or equivalent).
- Experience in analyzing and documenting business processes, including creating clear visual process maps (e.g. BPMN, As Is / To Be).
- Strong communication skills, with the ability to work effectively with both business stakeholders and technical teams.
- Proven ability to gather, structure, and validate business requirements and translate them into clear, development ready documentation.
- Ability to understand business needs and challenge them constructively to propose feasible and valuable solutions.
- Bachelor's or master's degree, preferably in IT, logistics, business, or a related field.
- Fluent English, both spoken and written (advanced level).
What we offer:
Attractive Compensation Package.
Meal tickets, Cultural vouchers.
Rewards & Recognition Program, Referral bonuses.
Recognition of colleagues improvement ideas (Innovation Zone).
Health & Well-being:
Hybrid working mode (3 days in the office and 2 days from home - Bucharest office located near the metro station in Pipera).
Flexible working hours as per internal policy.
Private medical subscription with family discounts (children, spouse/ life partner).
Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc).
Volunteering opportunities within the organization.
Personal & Professional Development:
Buddy program with access to DSV Worldwide network.
E-Learning platform for continuous learning.
Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.
DSV - Global transport and logistics
What moves you?
At DSV, we move more than goods. We move careers, ambitions and opportunities.
With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.
Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.
Start here. Go anywhere
This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.
If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.
Visit dsv.com and follow us on LinkedIn, Instagram and Facebook
#StartHereGoAnywhere #LifeAtDSV

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