Digital Implementation Consultant with French

ADP

Job Summary:

The Digital Implementation team is one of the organizations inside the BU HCM in France.

The four digitization offers proposed by ADP - BVRH, DIGIPOSTE, GED and BDESE - are document management service businesses dedicated to experts of the HR function, allowing easier access to the entire HR documentation and ensuring long-term archiving, developing according to client demands and the newest technological developments in the field.

According to his/her mission, the Digital Implementation Consultant has to manage all the required functional leadership activities related to the new customers' implementation processes.

Responsibilities:

Assists and advises the customer in the implementation of the new ADP-BVRH/DIGIPOSTE/BDESE/GED offering (presentations, offering description etc.)
Initiates and maintains client contact in order to create the blueprint

Assists the customer in their internal deployment and the use of the new system's functionalities
Analyzes, creates, configures and tests the parameters in the software according to clients' demands and provides answers to the customer throughout the implementation project
Proactively advises the customer in using the system's functionalities properly
Coordinates the historical pay slips data input
Guarantees the customer satisfaction by ensuring the contract terms are met by ADP
Coordinates information sharing among the different ADP stakeholders involved in the project (Payroll teams, support teams, production teams, etc)
Shares information and best practices with the other team members and proposes improvements when necessary

Education and experience:

Education: Graduate degree or related experience

Knowledge and Skill Requirements:

Fluent (C1) in French language
Very good customer relation skills (good listening and communication skills, pedagogical approach, empathy and ability to drive and control the project)
Autonomy, proactivity, adaptability and reactivity
Challenged by new technologies and by digitization overall
Technical skills: Excel, Word, Power Point
Has the sense of service
Is rigorous to follow the process
Is proactive to improve the process
Possesses a continuous improvement mindset and is receptive to change
Has team spirit

Aplică

Oferta de muncă a fost publicată la 26 zile în urmă

Peste 300 000 de români

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