Communication Specialist with French - Digital Workplace

Responsibilities

Societe Generale Global Solution Centre (SG GSC) acts as a business solutions center for Societe Generale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent.

Within the Societe Generale Group, you will join Global Technology & Engineering (GTE), which is the IT entity in charge of infrastructure and its Digital Workplace Services teams, whose mission is to provide the Group's employees with their Digital Workplace.

Digital Workplace brings together all the services and tools of the work environment: the personal workstation of course, but also the smartphone, the corporate social network, communication and collaborative tools such as messaging, Teams, SharePoint, etc.

You will be responsible for operational and incident communication for digital projects. This includes managing all communications (creation of user guides, communication materials, toolkits, etc.) to support user adoption and keep users informed about product evolutions.

RESPONSIBILITIES:

Specifically, you will be required to support the SG collaborators through and more specifically:

.       Own and manage communication activities, including the creation and distribution of communications related to product deployments and changes in the employees' digital working environment.

.       Lead incident communication for Digital Workplace tools, ensuring users are informed promptly and clearly about any service disruptions or issues.

.       Contribute to the development, execution and management of communication and/or change projects.

.       Provide guidance and support to users in adopting new tools and practices, helping optimize the overall user experience.

.       Produce user deliverables such as user guides, knowledge articles, and community content and animations.

.       Define, create, validate, and implement communication plans for digital workplace topics.

.       Track, monitor, and report on communication activities, measuring the effectiveness and impact of key actions.

.       When required, create and update training content (scripts, training materials, animations, video tutorials, etc.) for deployed products and services across the Group.

.       Support other team activities as needed, including event organization, catalogue page updates, community management, and marketing campaigns.

Profile required

.       Very good level of French and English

.       User-centric (in multicultural perimeter)

.       Passionate about new technologies

.       Team spirit and ability to work across teams, departments, locations

.       You are a good communicator and you have good writing skills

.       Desire to learn continuously and to share your experience

.       You know how to evolve in an international environment

NICE TO HAVE:

.       Bachelor degree in communication/marketing or related field

.       Previous experience on communication projects/ change management will be a plus

.       Project management skills

.       A proactive and reactive attitude

.       Autonomy

.       Good analytical and synthesis skills

Why join us

You will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;  
• preventive healthcare plan, and group health & life insurance; 
• wide range of flexible benefits within a monthly budget; 
• office perks, wellbeing and mental health programs; 
• various social benefits and bonuses for personal or family events; 
• 9 AM to 5 PM work program and flexible (hybrid) work environment; 
• additional paid and unpaid time off, including Sabbatical leave; 
• learning and growth opportunities based on individual development and career plans; 
• unlimited access to various eLearning resources. 

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you're joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

We are committed to support accelerating our Group's ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.