Framework and Policies Team - NFR Specialist @ ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING's software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

The NFR Hubs Romania team is an integral part of ING's Non-Financial Risk domain. The team is responsible for ensuring consistent implementation of NFR frameworks, policies, and procedures, while fostering a collaborative and high-performing environment within the hubs.

The team focuses on maintaining and enhancing the NFR Framework including the key NFR global procedures and NFR related policies, supporting ING's global risk management objectives, and ensuring user-friendly processes for internal stakeholders.

Your day to day

As an F&P NFR Specialist, you will be responsible for:

• Support the NFR Framework & Policies (F&P) team by taking responsibility for assigned tasks and contributing to the team's goals.

• Work closely with colleagues to help deliver team objectives efficiently, focusing on risk-based approaches and assisting in maintaining accurate key processes and internal control documents.

• Participate in discussions with senior stakeholders to represent the NFR F&P team, as needed.

• Assist ODCR in the implementation of global procedures and processes, ensuring local compliance and understanding.

• Contribute to the continuous improvement of risk management practices within the organization by sharing insights and supporting process enhancements.

• Show initiative and a willingness to learn, demonstrating ownership of assigned responsibilities and delivering results even in challenging situations.

• Apply foundational knowledge of non-financial risk, utilize analytical skills, and develop effective relationships with internal stakeholders.

• Work independently on assigned tasks, take initiative when opportunities arise, and support change initiatives to help the team achieve high-quality outcomes.

• Gain experience in policy and procedure development and build a strong understanding of NFR methodology through hands-on involvement.

• Play a supportive role in strengthening ING's non-financial risk management capabilities and help maintain regulatory compliance through diligent work.

Specific Tasks

• Maintaining and updating the documents / activities you are made responsible for (e.g. NFR policies, NFR procedures, frameworks) in close cooperation with relevant stakeholders (e.g. Risk CoEs, ODCR, NFR PMR, other risk domains)

• Representing NFR F&P in (senior) stakeholder discussions

• Engaging with relevant stakeholders (e.g. ODCR, Risk CoEs) on the implementation approach for global NFR processes / procedures

• Responding to ad hoc requests from ECB or internal stakeholders

• Collaborating with internal stakeholders to resolve escalated issues

• Contributing to committees and forums (e.g. NFRCs, MTs)

What you'll bring to the team

• University/Post Graduate (Master's) Degree
• Knowledge of Non-Financial Risk Management Framework, governance and methodology including related processes, controls and relevant regulations (e.g. EBA, ECB);
• Experience in writing policy, procedures and other relevant internal control documents across NFR and / or related domains
• Minimum 5 years of experience providing expert competence; of which c. 3 years in Non-Financial Risk or related field, preferably in the banking
• Good analytical, problem-solving, and delivery skills
• Sound stakeholder management and influencing skills
• Strong communication, presentation, and coordination capabilities
• Ability to work across geographies

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/Candidates tab).