Booking Holdings Romania - Junior Intelligence and Security Response Analyst

Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

Role description

The Junior Security and Response Analyst is a crucial role in Global Security Operations Centre (GSOC) in the front line defense protection of, primarily, the organisation’s people and assets. The Junior Analyst also at times plays an important supporting role in protecting customers and partners. The GSOC falls within the wider Group Regional Security Intelligence and Response Capability Area (CA). The CA delivers regional and global people/physical security intelligence and response capabilities through three distinct teams, split between Norwalk, Amsterdam, Bucharest, and Singapore.  

The Junior Security and Response Analyst will follow established procedures and perform global (active) monitoring, conduct research, assessments of geopolitical events, including identifying developing trends, and triaging incoming safety and security cases, both internal and external, often requiring the utilization of OSINT tools and techniques. They will work to best understand how these services can be continuously developed in order to provide the best internal capability. 

They will play an integral role in the development, testing, and implementation of safety and security standard operating procedures, detecting, triaging and escalating security operations issues and managing these cases under supervision.  

The Junior Security and Response Analyst will be part of an inclusive, high-performing team culture and the role requires strong interpersonal and cross-cultural skills, a protagonist and learner mindset, coupled with the ability to think tactically, communicate clearly under pressure verbally and in writing.

This role provides a hybrid way of working with an onsite presence of 2 days/week.

Key Job Responsibilities and Duties

Active Monitoring & Intelligence Analysis

• Continuously monitor and escalate local and global events—from geopolitical shifts to natural disasters—that could impact the organisation, identifying potential risks to our people, operations, assets, and stakeholders against pre defined thresholds and in line with established procedures

• Draw on a diverse range of sources, including intelligence vendors, open-source intelligence (OSINT) and own network, to gather comprehensive security insights in line with the organisation’s need, working collaboratively with other SMEs within the Capability Area, particularly the Lead Analysts.

• Conduct various research tasks as required and as directed by Team Leads / others to help the business understand risks to employees, assets or reputation

• Help maintain, populate, and evaluate our intelligence databases, ensuring accuracy and accessibility.

• Configure various internal and vendor tools to ensure the relevance of intelligence served against defined requirements. Support a process of continuous improvement by collecting and analysing data to enhance the service provided by our vendors and our internal services to employees. 

• Support with Capability Area projects and initiatives as required to further build and enhance our security intelligence capability.

Security Response

• Receive, log and triage employee security incidents globally, including emergencies like fire alarms, medical incidents, civil disturbances, and other situations requiring immediate support.

• Quickly assess and prioritize incoming security cases, ensuring timely and appropriate action in line with established SOPs.

• Work closely with stakeholders to debrief incidents, refine existing SOPs, and develop new ones to enhance our response capabilities.

• Implement predefined actions to mitigate immediate threats, investigate security incidents, and perform incident response, escalating to specialized teams within the broader security organization as needed.

• Support with Capability Area projects and initiatives as required to further build and enhance our security operations capability.

Role Qualifications and Requirements

• Bachelor’s Degree & 0-1 year(s) of relevant experience
• Awareness of the roles of a corporate GSOC (L1)
• At least one year of work experience in a security risk management field (intelligence and/or operations) (L2)
• Experience of following governance documentation and standard operating procedures in a security context (L2)
• Experience in undertaking intelligence tasks, such as OSINT investigations, and the writing of tactical, concise and forward-looking intelligence briefs (L2)
• Experience in security incident (not crisis) management using established SOPs based on industry best practice (L2)
• Awareness of how to use security intelligence and operations vendors (L1)
• Awareness of how to work cross functionally with non security SMEs to achieve security outcomes (L1)
• Experience in using data capture systems to ensure analysis of risk mitigation efficacy; experience in use of ai tools across operational and non-operational security tasks (L2)
• Awareness of general corporate security domains including: Travel security, Event security, Executive protection, Access control, alarm monitoring (L1).

Benefits & Perks

• Contributing to a high-scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide

• Working in a fast-paced and performance driven culture

• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation

• Competitive compensation and benefits package 

• Vast amounts of data to validate your ideas and the opportunity to experiment with real users

Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.