French Speaking Customer Service Representative-Fixed Term-Onsite in Lisbon

Looking to build your international career in Portugal?

Join a global BPO and become part of a multicultural team supporting French-speaking customers in Lisbon. If you're passionate about delivering exceptional customer service and enjoy working in a dynamic international environment, this opportunity could be the perfect next step in your career.

What You'll Do

• Deliver high-quality customer support to French-speaking customers.
• Resolve customer inquiries efficiently while maintaining a positive customer experience.
• Handle requests professionally across multiple communication channels.
• Accurately document customer interactions.
• Collaborate with internal teams to ensure timely issue resolution.
• Contribute to customer satisfaction and service quality objectives.

What We're Looking For

• Native or fluent French
• English C1 level (Harver English assessment required)
• Strong communication and interpersonal skills
• Customer-focused and solution-oriented mindset
• Comfortable working in a fast-paced environment

Compensation & Benefits

• Gross salary: €930/month (14 salaries)
• Attendance bonus: €65/month (11 months)
• 24/7 rotational shifts (Monday–Sunday) with 2 rotational days off
• International working environment
• Career development opportunities within a global organization

Contract

This position is offered as a 6-month fixed-term contract . While the initial contract duration is six months, there is a possibility of extension based on business needs and individual performance.

Work Model

• On-site
• Lisbon, Portugal

Please note: Relocation support is not provided. Candidates should already be based in Portugal or be willing to relocate to Lisbon at their own expense .