Back Office cu Germana
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Back Office cu Germana verificare dosare
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Back Office cu Germană
Nivel job : Entry Level (1-3 ani experienta)
Tip job : Hibrid (birou/ acasa – dupa perioada de training/proba)
Rolul postului: vei fi persoana care preia, verifică și gestionează documentele electronice trimise de clienții.
Atribuțiile tale principale vor fi:
- Crearea dosarelor electronice cu solicitări specifice departamentului,
- Comunicarea cu colegii din unitățile locale (Germania) pentru clarificări,
- Solicitarea de la clienți de documente și informații lipsă pentru completarea dosarului,
- Transmitere emailuri de confirmare către client,
- Verificarea plăților efectuate de client, transmiterea de informații celorlalte departamente,
- Soluționarea diverselor situații apărute,
- Elaborarea de rapoarte,
- Calcule simple legate de facturi, colectare sume și tarife.
Ce competențe îți va solicita acest post:
- Atenția la detalii, la introducerea corectă a cifrelor și la menținerea acestora actualizate,
- Orientare spre rezultate și performanță
- Orientare către client
- Flexibilitate și gândire critică
- Autonomie
- Soluționare de probleme
Cerințe:
- 1 – 3 ani experiență în activități de customer suport/ administrativ/ secretariat sau daune în asigurări ar fi un avantaj,
- O bună înțelegere a principiilor asigurărilor și a colectării constituie avantaj dar nu este obligatorie,
- Limba Engleză- nivel mediu profesional (scris si vorbit),
- Limba Germană – nivel foarte bun (vorbit si scris),
- Pachetul MS Office, în special Excel – nivel mediu.
Ofertă:
- Salariu atractiv (salariu de bază și bonus de limbă),
- Tichete de masă și tichete cadou,
- Bonus de performanță anual,
- Training inițial și acces la platforma de învățare,
- Decont parțial de transport,
- Lucru hibrid (3 zile de la birou/ 2 zile de acasă – birou București, lângă metrou Aurel Vlaicu, dupa perioada de training/proba)
- Tichete de vacanță,
- Alte bonusuri și beneficii (vor fi prezentate în prima discuție).
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