Order Processing Agent

Scurta descriere a companiei

La Valoris Center apreciem performanța, proactivitatea, abilitățile de leadership, dorinta de progres si mai presus de toate pretuim oamenii.

Angajatii nostri reprezintă cel mai bun atu al companiei.

Cerinte

We are looking for a detail-oriented and customer-focused professional with experience in order management, logistics, customs clearance, customer service, or similar roles.

The ideal candidate is well-organized, proactive, and able to manage tasks independently while maintaining strong communication with customers and internal teams. You should be comfortable coordinating order deliveries, monitoring shipments, and handling documentation related to logistics and customs procedures.

You should also be confident using Microsoft Office and ERP systems, with good English communication skills. Experience with Salesforce or similar CRM tools is a plus.

Responsabilitati

Responsibilities:

Manage customer orders from receipt to delivery, including processing, confirmation, and follow-up
Monitor deliveries and ensure timely communication with customers regarding any updates or issues
Work with internal teams to ensure smooth order handling and customer satisfaction
Handle contract renewals, prepare offers, and identify opportunities for upselling
Maintain strong relationships with customers and provide support for inquiries or requests
Use internal systems (ERP, CRM) to manage orders, track activity, and keep data up to date.

Alte informatii

What We Offer:

Attractive salary package
Comprehensive and paid training from the very start of your collaboration
Private medical subscription
Access to Bookster – a book lending platform
Friendly work environment, supportive colleagues, and ongoing team assistance
Real opportunities for internal promotion and professional development

Diversity and inclusion are at the core of our mission, and we provide equal opportunities to everyone!