...communication skills in English, and French
- Previous Helpdesk (Voice... ...based operating systems with emphasis on Windows X
- Experience... .../ tickets and highlighting it to L2 / TL as applicable for outage...
...understanding of customer requests and ability to provide customers with proper & accurate response.
• Key / Process data according to... ...Job Instruction Manuals.
● Customer Service agents support end user in day by day operations with specific...
Is willing to develop a career in IT Log, troubleshoot and dispatch IT issues to the next level, with the aim of ensuring quick and effective resolution
Collect data for internal reporting
Ensure service level agreements are fulfiled
...a challenge for some, but if it's your kind of challenge, this... ...be perfect for you. As an IT Service Desk Analyst you'll be a problem-solver... ...Spoken languages: advanced French; upper intermediate English...
...delicious food and exceptional service at affordable prices to our... ...Starbucks Romania for a dynamic IT Service Desk Senior Technician .
The... ...Availability for work travels
French will be an added value...
- Orientare client si rezultate;
- Inegritate si incredere.
- Asigura prima linie de suport intern pentru solicitarile IT la nivel national;
- Actioneaza ca punct unic de contact pentru solicitarile IT ale angajatilor UPC;
- Inregistreaza si urmareste...
- Basic knowledge of IT Hardware and Software
- University Degree
- English and French mandatory
- Ability to learn and master employer-specific software
- Written... ...and verbal communication skills - Offer support with regards to the different applications For more info...
...one of the biggest multinational companies is looking for a IT Help Desk Agent with strong German skills, both written and spoken. You will be... ...Willingness to work in shifts
- Flexible program
- Customer service and solution-oriented person
- Ability of cross-functional...
...1 year work experience in IT support positions
Strong... ...to listen), sense of service, good interpersonal skills with internal and external customers... ...Follow standard help desk procedures
Supports end users in day by day operations with specific applications; Receives and logs all e-mails/phone calls and ensures proper... ...process; Excellent communication and interpersonal skills; Customer service orientation, self-motivated, reliable, proactive; Team player;...
...INGINER SERVICE DESK - LIMBA ENGLEZĂ
- Oferă asistență tehnică de la distanță în concordanță cu parametrii stabiliți (SLA);
- Analizează și soluționează incidentele raportate în limitele competențelor;
- Menține contactul cu clienții...
- Cunoasterea limbii maghiare si engleze la nivel avansat B2+ (scris/conversational)
- Foarte bune abilitati de comunicare
- Experinta de lucru cu oamenii (avantaj)
- Inclinatii tehnice (avantaj)
- Capacitatea de a lucra in echipa
- Posibilitatea de a lucra in 3 ture...
...Exchange, Active Directory, Outlook and the Office package, Windows Server, DNS
- Great new career path
- Opportunity to interact with a variety of people from around the world
- A relaxation are equipped with Ping Pong, Pool and Xbox
- Attractive benefits package...
• Knowledge of MS Windows Platform, Networking, MSSQL
• Experience in working with Terminal Server, VMs is a plus
• Fluent in English and French
• IT passionate
• Analytical skills
• Excellent communication skills (written and verbal)
...organizational and problem-solving skills;
- Excellent customer service mentality and communication skills;
- High quality standards,... ...Minimum 1 year of practical experience supporting and working with IT systems. - Provide 1st level support activities (installing operating...