Provides generalist HR advice and guidance on HR policies, processes and general queries, acting as the first point of contact for BAT employees where self-service is either unavailable or where the query cannot be resolved through the self-service channels...
...domeniului de interventie si procedurilor de lucru stabilite;
- Esti responsabil cu atingerea obiectivelor stabilite la nivelul Contact Center si al echipei din care faci parte;
- Promovezi si vinzi produsele si serviciile bancii si ale subsidiarelor;
...Abilitati de comunicare eficienta si prezentare;
- Experienta anterioara pe un rol similar;
- Buna intelegere a proceselor de call center - experienta anterioara in call center reprezinta un mare avantaj; Ce vei face-
In primele luni:
- Vei planifica si sustine...
...case management application
Escalating complex transactions for resolution or contact with third party vendors as appropriate.
Escalating client service issues to Contact Center Team Lead, supervisor or manager as necessary
Gestioneaza relatia cu clientii bancii in ceea ce priveste initiativele de informare si actiunile comerciale; solicita feedback privind produsele si serviciile bancare;
Ofera informatii, suport si consiliere privind produsele si serviciile oferite de banca (card, pachete...
-French and English- advanced level;
-Proven working experience as a project manager (at least 2-3 years on digital projects or digital related projects);
-Strong working knowledge of Microsoft Office and excellent written and verbal communication skills;
We are looking for a passionate Web Deployment Responsible to help us create user experiences for Renault Group digital platforms, whose main mission is to deliver every project on time within scope;
We expect you to come in our young digital team with a solid background...
Be a member of a fast growing international organization! Vodafone Shared Services Europe is part of the Vodafone Group and operates in two EU countries as a commercial HUB for Vodafone activities all around the world with almost 3000 colleagues.
The Bucharest based...
- One or more of the following industry leading certifications:
-Cisco CCNP Voice/CCIE
- Experience acting as Subject Matter Expert in Avaya UC & Contact Centre solutions across different Software Versions, as well as Cisco HCS...
Persoana motivata si dinamica;
Orientare catre client si vanzare;
Capacitate de a lucra sub presiune;
Foarte bune abilitati de comunicare;
Atentie la detalii.
Raspunde tuturor solicitarilor clientilor intr-o maniera...
Job Description: Temporary Strategic Buyer (6 months contact)
Organization: Global Procurement, Global Data Center and Telecom Procurement
Global Procurement is seeking a Temporary Strategic Buyer for EMEA & APAC Wireline Telecommunication Team.
...and local services, text translations, etc.
Test the templates produced in Adobe Campaign with the Central teams
Coordinate the deployment of the content with the regions/countries by the time the campaigns are being sent to the clients by respecting the planning...
...Persoana dedicata acestui post are ca obiectiv preluarea si inregistrarea/alocarea solicitarilor venite la Suport Center din partea clientilor. De asemenea, asigura suport pentru desfasurarea in bune conditii a activitatilor specifice compartimentului prin urmarirea indeplinirii...
...professional experience that you gained in in a shared service center or in a company of similar size and structure
- You have a good... ...clarification and account reconciliation
- You are the contact person for internal stakeholders and external auditors
- You are...
...Services currently has an exciting new opportunity for an HR Contact Center with Polish, joining us on a permanent basis, in our Bucharest... ...British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets...
- Ability to work in a team, with good leadership skills;
- Excellent interpersonal and communication skills. Summary:
The Lead Artist will collaborate in following up on the art team-s work, coach team members, and validate production outcomes while...
(+) 2 years- experience in Master Data processes;
Team coordination experience;
Prior experience in Shared Service Centers highly preferred;
Previous experience providing Processes and Tools solutions for line managers.
...experience with good knowledge of scoping and change management as Lead Engineer. Very good un-derstanding of customer business &... ...Engineering Manager & Project Manager;
-Serve as single point contact for technical execution to the Project Manager;
- Manage the technical...
Gothaer Asigurari Reasigurari isi extinde echipa Contact Center!
Daca vrei sa faci parte din cea mai tanara, dinamica si performanta companie de asigurari si esti dornic sa lucrezi intr-un mediu modern si motivant, te anuntam ca recrutam Functionar Relatii Clienti pentru...
Number of Positions : 5
Languages required : English + German
Ability to receive and manage in-bound and out-bound calls
Attention to detail
Good verbal and written communication skills
Concern for quality
Ability to analyze...