customer service with english.
Randstad
Job description
Alătură-te echipei ca Specialist Customer Service cu limba engleză!
Dacă îți dorești un rol stabil într-o companie globală de top, lider în furnizarea de soluții pentru apă și igienă, și ai experiență în relațiile cu clienții alături de o cunoaștere fluentă a limbii engleze, avem oportunitatea perfectă pentru tine!
Locație: Grozăvești (București)
Regim hibrid: (luni și vineri lucrezi de acasă)
Program: L-V, 09:00 – 18:00
Ce vei face în acest rol:
- Vei gestiona solicitările și reclamațiile clienților (back-office și voce).
- Vei identifica nevoile clienților și le vei oferi soluții proactive.
- Vei descoperi oportunități de optimizare a conturilor și de maximizare a vânzărilor.
- Vei colabora cu alte departamente interne pentru rezolvarea rapidă a situațiilor.
Ce căutăm:
- Nivel avansat de limba engleză (C1 - scris și vorbit).
- Minimum 2 ani experiență în Customer Service.
- Cunoștințe de SAP și Salesforce
- Studii superioare finalizate cu diplomă de licență.
Ce îți oferim:
- Salariu flexibil, raportat și la așteptările candidaților
- Bonuri de masă: 900 RON/lună
- Prime și bonusuri consistente:
- Primă de concediu (50% din salariul brut, după 6 luni).
- Bonus de Paște și de Crăciun (câte 500 RON net fiecare).
- Bonus anual de performanță (până la echivalentul a 2 salarii).
- Sănătate și siguranță: Asigurare de viață Allianz și abonament medical privat Groupama (rețeaua Regina Maria).
- Timp liber: 21 zile de concediu de odihnă + 1 zi liberă de ziua ta + zile suplimentare conform vechimii (până la 26 zile).
- Extra beneficii: Sală de fitness internă la birou și 70% reducere la produsele de curățenie ale companiei.
Fă următorul pas în cariera ta profesională! Trimite-ne CV-ul tău chiar astăzi și aplică pentru a te alătura unei echipe internaționale de succes!
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