ServiceNow Core Developers

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

As a Confirmed ServiceNow AI Developer with Capgemini, you will independently design, develop, test, and deploy AI-powered solutions using ServiceNow capabilities. You will actively participate in customer delivery, support pre-sales activities, and contribute to AI Factory accelerators, reusable assets, and intellectual property. 

In this role you will: 

•  Design and implement ServiceNow Now Assist solutions. 

•  Configure and develop AI-powered workflows, prompts, AI Agents, and automations. 

•  Build integrations with enterprise systems and external AI platforms using REST APIs. 

•  Develop Retrieval-Augmented Generation solutions using enterprise knowledge sources. 

•  Participate in solution-design workshops and translate requirements into technical solutions. 

•  Lead or coordinate technical implementation workstreams appropriate to the assignment. 

•  Contribute to customer documentation, technical deliverables, and knowledge transfer. 

•  Deliver demonstrations and proofs of concept. 

•  Participate in proposal development, estimations, innovation challenges, and hackathons. 

•  Build demonstration environments using ServiceNow and generative-AI ecosystems and contribute to reusable accelerators. 

Your Profile

•  3–4 years of relevant ServiceNow experience for this recruitment need.

•  Strong ServiceNow development knowledge and the ability to deliver independently.

•  Experience with Now Assist and AI-powered ServiceNow use cases.

•  Strong JavaScript, REST API, Flow Designer, integration, and debugging skills.

•  Knowledge of AI Agents, RAG, enterprise knowledge sources, or external AI platforms is valued.

•  Professional fluency in French and English .

•  Preferred certifications: CSA, CAD, CIS Data Foundation plus another CIS certification, and Now Assist training.

•  Strong communication, collaboration, problem-solving, customer-facing, and innovation skills.

What you will love about working here

• Software Engineer Community : Join a global community of 100,000+ software engineering professionals and expand your network through client and executive interactions.
• Diverse & Impactful Projects : Develop your expertise across a wide range of missions, technologies, and sectors, with meaningful autonomy and room for initiative.
• Continuous Learning : Access comprehensive training platforms and recognized certifications.
• Flexibility & Balance : Benefit from hybrid working policies that allow you to manage your time and work location effectively.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
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