Exchange Engineer - Senior Consultant (f/m/d)

• Ensure the stability, performance, availability, and security of Exchange and Microsoft 365 messaging services through proactive monitoring and maintenance.
• Administer and maintain Exchange databases, mailboxes, shared mailboxes, resource mailboxes, and distribution groups.
• Configure and manage Exchange connectors, mail flow, transport rules, and messaging policies.
• Troubleshoot and resolve Exchange Server, Exchange Online, and Microsoft 365 issues, including mail flow and email delivery incidents.
• Implement and maintain Exchange and Microsoft 365 security controls in close collaboration with the Information Security teams.
• Collaborate with global IT teams to ensure seamless integration between Exchange Server, Exchange Online, Microsoft 365, and other enterprise systems.
• Provide 2nd and 3rd level support by managing incidents and service requests in close cooperation with the IT Service Desk and global support teams.
• Develop, maintain, and continuously improve Exchange and Microsoft 365 documentation, operational procedures, and technical standards.
• Stay up to date with Microsoft Exchange and Microsoft 365 technologies, best practices, and product enhancements.
• Ensure all incidents and service requests are acknowledged, managed, and resolved within the agreed Service Level Agreements (SLAs).

• More than five years of experience with Microsoft Exchange on-premises and Exchange Online administration;
• Experience with Active Directory and PowerShell;
• Strong knowledge of Exchange architecture, including mailbox databases, transport services, and client access protocols;
• Experience with Exchange Server 2016, 2019, Exchange SE;
• Experience with PowerShell scripting for Exchange administration;
• Knowledge of Exchange and Microsoft 365 architecture and design;
• Experience with Exchange and Microsoft 365 migration and upgrade projects;
• Experience with Exchange and Microsoft 365 security and compliance;
• Experience with Microsoft Teams, Microsoft SharePoint;
• Troubleshooting and problem-solving skills;
• Strong communication and collaboration skills;
• Microsoft certifications in Exchange and Microsoft 365;

Things to know before departure:

• Start: by arrangement -  always on the 1st and 15th of the month
• Working hours: full-time (40h); 27 vacation days
• Employment contract: Unlimited
• Line of work: Consulting
• Language skills: Fluency in written and spoken English; German is an advantage
• Flexibility & willingness to travel for on-site assignments
• Other: a valid work permit