Italian Customer Support Representative - Relocation to Greece Supported
FH Collective Academy
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Customer Experience Project – Remote in Greece
We are looking for Italian speakers to join our customer support team in Greece . This role offers an international working environment along with full relocation support for candidates moving to Greece.
Imagine the freedom of remote work — with the vibrancy of Greek life.
Location: Greece (Remote - Work From Home)
Schedule: 5 days a week, rotational shifts (08:00 – 00:00)
Financial Package & Benefits
Base Salary: €1,050 gross / month x 14 salaries
Performance Bonus: Up to 10%
Paid Training: Full training is provided and fully paid from day one.
Relocation Package (for candidates relocating from another EU country):
• Flight ticket covered (within the EU)
• 2 weeks of hotel accommodation upon arrival
• Airport pickup on arrival
• Real estate agency fee covered
Daily Tasks
• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding
Profile We Are Looking For
• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided
How to Apply
If you are ready to take on this exciting opportunity and start your work-from-Greece journey, please send your updated CV in English
No fees required at any stage of the recruitment process.

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