Organization Design, Operating Model Design & Workforce Planning - Consultant | Deloitte Technology Delivery Center

Who we are looking for

We expect you to have a mix of technical and soft skills:

Technical skills

• You’ve graduated from a relevant university program (such as, but not exclusively: Business Administration, Business Studies, Economics, Organizational Sciences)
• Have experience in the field of Organization & Operating Model Design, including exposure to governance design, reorganizations operating model components (e.g., processes, structure, governance, capabilities), and top-level structures
• Interest and/or experience in Strategic Workforce Planning, such as building workforce demand-supply models, capacity assessments and workforce segmentation analyses 
• Previous experience that has enabled you to understand how different organizations are structured per departments, number of management layers, supporting functions, etc.
• Good understanding of what an organizational structure is and awareness of different existing models (structures based on geography, structures based on Business lines, Matrix structures, etc.)
• Passion for data, numbers, business overviews and comprehensive reports.
• Experience in data analysis (looking at responsibilities for different roles, workloads, time estimates, etc.)
• Able to analyze structural and workforce metrics, interpret implications on cost, span of control, and capability gaps
• Strong PowerPoint and Excel skills; familiarity with tools like OrgVue, Power BI, Tableau or HRIS systems (e.g., Workday, SAP SuccessFactors) is a plus

Soft skills

• Effective facilitation and communication skills both verbally and in writing, confident & dynamic attitude
• Ability to communicate clearly and influence stakeholders by connecting structure, workforce, and strategy in a compelling way
• Collaborative mindset, being able to work well with cross-functional, remote, and international teams
• Curious, proactive and eager to build expertise in a fast-paced, team-oriented consulting environment

Your future role

• Proficient in English - Communicates proactively and can articulate thoughts effectively in spoken and written communication
• Applies tools and methodologies related to OD, OMD & WP with some guidance/coaching from more experienced practitioners. Executes different type of documentation (presentations, analysis, plans, job descriptions, etc.)
• Understands the objective of the assigned deliverables and works towards completing them within the scheduled timeline with guidance. Asks pertinent questions, questions assumptions, and raises risks with respect to quality or scheduled delivery of assigned tasks
• Drives or actively participates in workshops with the client and takes total or partial ownership of topics presented
• Collaborates effectively with SMEs across multidisciplinary and global teams, as needed
• Involvement into practice development (e.g. contribution to content creation for trainings / internal materials, knowledge sharing, initiatives etc.)

At a high level, this is how you’ll do this:

• Working together with the client to understand their mission, vision, the possibilities and limitations
• Assessing the current operating model (the combination of people, processes and technology), organization structure and workforce composition to identify misalignments, inefficiencies and capability gaps
• Analyzing organization-wide and function-specific data to build structural baselines and workforce capacity views, together with modeling scenarios for span of control, layers, workforce size, capability needs and organizational costs
• Designing job architectures and frameworks that support strategic workforce planning
• Proposing an optimal solution, that is aligned with the agreed strategy and vision of the company
• Modelling the future design of the organization and its workforce: how it will be organized, the number of employees and capabilities needed, the new ways of working, etc.
• Defining how the current workforce can be re- or upskilled and transitioned to the new organization and future workforce design and/or operating model and support in transitioning the workforce

As a Consultant with a OMD, OD & SWP focus, you will work on different projects in multidisciplinary teams. These projects vary in duration and complexity from shorter pure Organizational and Workforce Assessments projects to longer and more complex global organization design and implementation projects. Your home will be the Future Organization team within Deloitte’s Technology & Transformation offering.

What we offer

• Practice at one of the leading software development and consultancy companies of the world;  
• Best prepared colleagues whom are more than excited to share with you their knowledge; 
• Continuous professional and personal growth; 
• Multicultural teams and international exposure; 
• Work on real projects with real impact; 
• Interaction with clients representing a variety of industries and environments.

About Deloitte

Deloitte Technology Delivery Center provides IT technology services to Deloitte Member Firm clients across Europe, the US, the Middle East and Africa. We are part of a strongly integrated global network of Deloitte Delivery Centers. Our methods, breadth and depth in capabilities, and experienced teams uniquely position us to deliver solutions, services and projects that traditionally would have been completed onshore.

We have expertise in multiple capabilities across Business Operations (Systems Delivery & Modernization, Cloud & Engineering, Operations Transformation ​), Customer & Marketing (Marketing & Commerce, Digital Customer, Digital Foundry & Operations ​), Enterprise Tech & Performance (SAP, ServiceNow, Anaplan ​), Human Capital (HR Transformation, Organizational Transformation ), and Strategy, Analytics and M&A (Data Modernization & Analytics, AI Insights and Engagement).

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