Software Development Engineer , Customer Behavior Analytics

Description

Amazon has a culture of data-driven decision-making and demands business intelligence that is timely, accurate, and actionable. The Customer Traffic Data team's role is to answer who did what, where and when it was done, and how key metrics were impacted. Ultimately, we want to answer why customer behavior changes, and how to influence it.

Our group is responsible for ingesting and processing big data sets of website and mobile traffic and interactions, in order to identify and understand customer behavior. By understanding traffic flows and customer behavior across Amazon websites, Customer Traffic Data creates multi-million-dollar business opportunities allowing Amazon strong and sustained growth rates. Our traffic, customer interaction and attribution datasets power personalization, A/B testing, content optimization, internationalization, marketing spend allocation, product demand, customer conversion, selection reach and application performance (latency, errors, crashes).

We are looking for a passionate software development engineer to help us develop a robust, scalable distributed system supporting the needs of our analytics platform (data streaming, storage, processing) on top of native AWS technologies. We are innovating through the architecture decisions we make, systems and components that we build which always push the limits of what's been done before in order to keep the pace with our track record of double the load at half the costs. As part of this team you will share in the ownership of the technical vision and direction for advanced analytics products. You will work with top-notch technical professionals developing complex systems at scale and with a focus on sustained operational excellence.

Above all, you should bring your passion for design, optimizations, scalability, operational excellence and clean code. Excited? We are looking forward to you joining us!

Key job responsibilities
In this role, you will have the opportunity to display your skills in the following areas:
- Design, implementation, and delivery of software in ambiguous and complex problem spaces (at the team level). Trade-offs, you will work on complex problems but your solutions must be as simple as possible.
- Work backwards from customer needs into improvements, features and new components for the platform
- Influence on your team technical and business strategy.
- Contribute in identifying and solving software deficiencies or areas where your team's software bottlenecks the innovation.
- Think in terms of architecture, not just code.
- Think through functional, technical, security, performance, and scaling requirements.
- Explore and learn AWS technologies to provide new capabilities and increase efficiency.
- Ability to resolve the root cause of complex problems, leaving software better and easier to maintain.

Basic qualifications

- Experience (non-internship) in professional software development
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience programming with at least one software programming language
- Bachelor's degree in computer science or equivalent

Preferred qualifications

- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.