technical customer service with french.
Randstad
Job description
Step into a dynamic role with a global leader in water and hygiene solutions! Operating across more than 130 countries with a dedicated team of over 16,500 professionals, the company offers an extensive portfolio of innovative products designed to enhance product quality, protect industrial assets, minimize environmental impact, and create cleaner, safer environments.
Location: Grozăvești.
Contract: Permanent contract.
Schedule: Hybrid (Monday and Friday from home).
REQUIREMENTS
- Fluent in English and French (C1 level - both spoken and written).
- Previous background in technical service (3-4 years).
- Hands-on experience with SAP and Salesforce.
- Bachelor's degree required.
KEY RESPONSIBILITIES
- Plan and dispatch emergency services in Salesforce when customer-purchased equipment experiences failures.
- Generate service orders in SAP based on scheduled maintenance matrices.
- Collaborate with local teams and technicians to seamlessly plan repair and maintenance activities.
- Provide service-level reports and proactively update customer portals with accurate service information.
COMPENSATION & BENEFITS
- Flexible salary package, specifically tailored to your professional expectations
- Annual performance bonus - up to two salaries.
- Benefit budget - 950 RON/month (meal vouchers and other benefits) through the Benefit platform, plus a 70% employee discount on company products.
- ️ Holiday allowance representing 50% of the gross monthly salary, as well as Christmas and Easter bonuses (500 RON net for each occasion).
- ⚖️ 21 vacation days standard, plus 1 day off for your birthday, and 1 extra day for each year of service (up to 26 days). Additional paid leave granted for special life events.
- Life insurance (Allianz) and Private medical insurance (Regina Maria).
- ️ Full access to an on-site gym and relaxation area.
Are you ready to elevate your career within a top-tier international environment? Apply now or send your CV to: Vedeți e-mailul pe randstad.com !
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