Platform Engineer - ServiceNow (Global Role)

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. 

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. 

Platform Engineer – ServiceNow (Global Role)

We are looking for an experienced  ServiceNow Platform Engineer to design, build, integrate, secure, and optimize enterprise-scale ServiceNow solutions. This is a global role working closely with our CTO office, architects, product leaders, and customers to deliver next-generation AI-powered workflows, automation solutions, and platform innovations.

Key Responsibilities:

• Engineer and support ServiceNow platform capabilities across development, testing, and production environments.
• Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications.
• Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors.
• Implement AI-driven capabilities leveraging Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation.
• Ensure platform security through role-based access controls, OAuth, SSO, MFA, encryption, and secure integration architecture.
• Optimize platform performance, scalability, reliability, and technical health.
• Support DevOps, CI/CD pipelines, release management, upgrades, testing, and governance.
• Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders to deliver innovative solutions.

Required Skills & Experience

• 5+ years of hands-on ServiceNow platform experience.
• 8+ years of overall experience in platform engineering, enterprise applications, integration, or automation.
• Strong expertise in:
• Workflow Data Fabric (WDF)
• Integration Hub & Workflow Studio
• Flow Designer
• REST/SOAP APIs
• MID Server
• JavaScript & Glide APIs
• Import Sets & Transform Maps
• Security & Authentication Frameworks
• Experience implementing AI, conversational AI, or intelligent automation solutions on ServiceNow.
• Proven experience delivering complex ServiceNow implementations in enterprise environments.

Certifications

• ServiceNow Certified System Administrator (CSA) – Mandatory
• Certified Application Developer (CAD) – Mandatory
• ServiceNow Certified Technical Architect (CTA) – Preferred
• Additional CIS certifications highly desirable

Preferred Experience

• ServiceNow AI, Virtual Agent, Now Assist, CMDB, Security, and Performance Analytics.
• Cloud integrations, API Gateways, ESB/iPaaS platforms, RPA, or event-driven architectures.
• Experience with IoT, OT, robotics, connected assets, or physical AI environments is an added advantage.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.