Customer Support Representative - German - Bucharest
JUJUR
Position: German Customer Support Representative
Location: Bucharest, Romania (on-site) Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Respond to customers' queries regarding their use of a brand new eCommerce app and purchases via chat and call, ensuring a comprehensive and seamless customer experience
- Maintain a professionally customer-oriented attitude
- Take over and resolve situations where non-compliances occur
- Assist the customer in the purchasing decision by providing requested details about products and services
REQUIREMENTS:
- Based in or willingness to move to Romania on a short notice
- Excellent written and verbal communication skills in German minimum (C1) and English (B1/B2)
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Ability to work independently, while being team player at the same time
- Customer-oriented role experience will be considered an advantage
OFFER:
- Excellent remuneration package based on experience, skills and performance
- Shifts 8 hours working and 1 full hour break from Monday to Friday between 10AM and 10PM
- Meal vouchers
- Paid startup training and professional development sessions
- Medical subscription
- Access to Bookster library for borrowing books
- Access to 7card
- A dynamic and diverse job in a pleasant and modern environment
- Opportunities for personal and professional development
- Motivational contests and team-building activities
- Full relocation support (if needed also visa support)
Oferta de muncă a fost publicată la 2 luni în urmă
Peste 300 000 de români
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