Accounts Receivable Specialist (Insurance) with French

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

As an Accounting Administrator (Insurance) , you will support insurance claims administration and policy-related activities by ensuring accurate processing of requests, claims documentation, communication with third parties, as well as maintaining high-quality records within internal systems. The role requires strong analytical skills, attention to detail, excellent organizational abilities, and effective stakeholder communication.

Responsibilities:

• Process informational requests and maintain accurate claim references and records
• Responding to standard insurance-related queries
• Ensure accurate and timely communication with internal and external stakeholders
• Review, qualify, and standardize incoming requests.
• Identify the relevant claim file, responsible manager, and request type.
• Perform pre-opening activities within claims management systems.
• Ensure proper record keeping and document management.
• Support the pre-opening and administration of claims involving third parties.
• Open claims and send acknowledgements of receipt for claims without third-party involvement.
• Report claims to insurance companies and ensures timely transmission of supporting documentation.
• Manage claim follow-ups and reminders to ensure progress and resolution.

Job requirements:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple cases simultaneously and meet deadlines.
• Effective written and verbal communication skills.
• Strong organizational and administrative skills.
• Customer-oriented approach with a proactive mindset.
• Ability to work with insurance policies, claims documentation, and claims management systems.
• Proficiency in Microsoft Office applications, particularly Excel and Outlook.

As a member of our team, you will benefit from:

• 25 days of annual leave;
• 1 sick day/year;
• 1 day off for your birthday;
• Family Private healthcare subscription at Sanador/Regina Maria ;
• Monthly budget in Benefit Platform;
• Holiday gifts for Easter, Christmas through Benefits Platform;
• Loyalty bonus at 3 and 5 years seniority in company;
• Special events bonus (marriage, child birth, other);
• Opportunities and trainings for ongoing professional growth and career advancement;
• Hybrid work setup - 3 days/week in the office (Timpuri noi metro station);
• Discounts for dental care from Edent clinic;
• Massage in the office on Tuesday and Wednesday.

Why Ayvens?

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.