Dispute & Query Associate

At ENGIE, we're on a mission to accelerate the transition towards a carbon-neutral world. As a Dispute & Query Associate in our Global Business Support (GBS) team, you'll play a crucial role in ensuring operational excellence and compliance across our Invoice-to-Pay processes. Join us in shaping a more sustainable future while developing your career in a dynamic, global environment.

We Want You

- Investigate and resolve Accounts Payable disputes and queries from internal and external stakeholders

- Ensure timely and accurate resolution of issues, adhering to ENGIE policies and regulatory requirements

- Collaborate with cross-functional teams to address complex cases and identify process improvements

- Maintain clear documentation and audit trails for all dispute and query cases

- Contribute to standardization and automation initiatives across the GBS network

Who Are You

- Bachelor's degree in Accounting, Finance, Business Administration, or related field

- 0-5+ years of experience in Invoice-to-Pay, Accounts Payable, or customer service

- Strong understanding of end-to-end Procure-to-Pay processes

- Proficiency in ERP systems (SAP S4/Hana preferred) and invoice management systems

- Excellent problem-solving and communication skills, with a service-oriented mindset

- Advanced English and French language skills (both written and spoken)

Job Based In

Bucharest, Romania, with a hybrid work model

What We Offer

- Opportunity to work on diverse missions across ENGIE's global operations

- Stimulating work environment focused on innovation and continuous improvement

- Friendly and collaborative team culture that values your unique contributions

- Flexibility to balance your work and personal life effectively

- Clear career progression paths and professional development opportunities

- Competitive salary and comprehensive benefits package

- Chance to make a real impact on global energy transition efforts

Only candidates selected for interviews will be contacted.

If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: .

Why We Care

At ENGIE, we believe that every talent has a role to play in accelerating the energy transition. We're committed to providing a fulfilling professional experience where you can take on exciting challenges and build a career path that reflects who you are. By joining our team, you'll be part of the adventure of the century, working towards a more sustainable future for all.

ENGIE is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

Business Unit: GBS

Division: GBS Europe - Romania

Legal Entity: ENGIE GBS ROMANIA SRL

Company Name: ENGIE GBS Romania

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