Customer Support Specialist with German
Adecco is looking for an Customer Support Specialist w German to join one of our clients teams, a multinational company. The contract is for a fixed period of 6 months.
- 2+ years of experience in customer support, order management, or a related role.
- Proficiency in SAP (experience in order processing within SAP is required).
- Advanced English communication skills (written and spoken).
- Conversational to advanced German proficiency to support German-speaking customers (b2b).
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Process and manage customer orders from entry to delivery using SAP.
- Communicate with customers to provide order updates, resolve issues, and ensure high satisfaction.
- Collaborate with internal teams to ensure order accuracy and timely fulfillment.
- Handle inquiries related to pricing, availability, and shipping.
- Identify and escalate any operational or system-related issues.
- Maintain accurate records of transactions and customer interactions.
Oferta de muncă a fost publicată la O lună în urmă
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