Observability Architect

Observability Architect

Location: Romania, Bucharest
Status: Full-Time

The Internet of Things (IoT) will unlock trillions of dollars in value over the next 10 years as 50 billion devices are brought online. Aeris is at the forefront of this industry, building networks and applications to enable Fortune 500 clients like Chrysler, Honda and Bosch fundamentally improve their businesses. Headquartered in Silicon Valley with offices in Bucharest, Chicago, London, Delhi, Bangalore, Helsinki, and Tokyo as well as other markets.  We rank among the top ten cellular providers for the IoT globally, powering critical projects across energy, transportation, retail, healthcare and more.

Built from the ground up for IoT and road-tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions.  As veterans of the industry, we know that implementing an IoT solution can be complex, and we pride ourselves on making it simpler. Our company is in an enviable spot. We’re profitable, and both our bottom line and our global reach are growing rapidly. We’re playing in an exploding market where technology evolves daily and new IoT solutions and platforms are being created at a fast-pace.   

A few things to know about us:

• We put our customers first . When making decisions, we always seek to do what is right for our customer first, our company second, our teams third, and individual selves last.
• We do things differently. As a pioneer in a highly-competitive industry that is poised to reshape every sector of the global economy, we cannot fall back on old models. Rather, we must chart our own path and strive to out-innovate, out-learn, out-maneuver and out-pace the competition on the way.
• We walk the walk on diversity.  We’re a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more – and that’s by design. We see diverse perspectives as a core competitive advantage.
• Integrity is essential. We believe in doing things well – and doing them right. Integrity is a core value here: you’ll see it embodied in our staff, our management approach and growing social impact work (we have a VP devoted to it).  You’ll also see it embodied in the way we manage people and our HR issues: we expect employees and managers to deal with issues directly, immediately and with the utmost respect for each other and for the Company.
• We are owners.  Strong managers enable and empower their teams to figure out how to solve problems. You will be no exception, and will have the ownership, accountability and autonomy needed to be truly creative.

Aeris is looking for an experienced and visionary Observability Architect to join our Infrastructure and Operations team. In this role, you will be responsible for designing and implementing robust observability solutions that provide deep insights into our systems, applications, and network infrastructure. You will work closely with cross-functional teams to ensure optimal performance, reliability, and scalability of our monitoring and observability platforms.

Job Description 

• Design and Implement Observability Solutions: Architect and deploy observability systems that monitor the health, performance, and reliability of our infrastructure, applications, and networks.
• Develop Frameworks and Best Practices: Create and maintain frameworks and best practices for observability, including dashboards, alerting, and logging strategies.
• Collaborate with Cross-Functional Teams: Work closely with engineering, DevOps, operations and development teams to integrate observability into the development lifecycle and ensure alignment with business objectives.
• Enhance Monitoring Capabilities: Continuously evaluate and enhance monitoring capabilities, ensuring they meet the evolving needs of the organization and industry standards.
• Lead Technical Initiatives: Lead technical initiatives to improve system visibility and reduce downtime, providing strategic insights and recommendations to stakeholders.
• Mentor and Train Team Members: Mentor and train team members on observability tools and practices, fostering a culture of learning and continuous improvement.
• Stay Current with Industry Trends: Stay up-to-date with the latest trends and technologies in observability, monitoring, and cloud computing, and make recommendations for their adoption where applicable.

Qualifications and Experience

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.
• Experience: Minimum of 7+ years of experience in IT infrastructure, with at least 3+ years in a senior observability or monitoring role.
• Technical Skills:
  • Proficiency in observability tools such as Prometheus, Grafana, ELK, Grafana Labs.
  • Strong knowledge of GCP cloud platform and container orchestration (Kubernetes, GKE).
  • Experience with scripting languages (Python, Bash, Perl, Javascript, Golang etc) and automation tools (Terraform).
  • Good understanding of service level objectives and service levels indicator
  • Good understanding tracing tools like Jaeger, OpenTelemetry, Tempo
  • Good understanding of integration with CI/CD pipelines and deployment processes 
  • Previous experience leveraging AI tools in Observability is a plus
• Soft Skills:
  • Excellent problem-solving skills and analytical thinking.
  • Strong communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
  • Proven leadership abilities and experience in leading cross-functional teams.

Qualities

• Passionate about building highly available and reliable public cloud infrastructure
• Take ownership, make commitments, and deliver on your commitments
• Good communicator
• Team player who collaborates across different teams including DevSecOps, software development, and security.
• Continuous improvement mindset

What is in it for you?

• You get to build the next leading edge connected vehicle platform and internet of things platform
• The ability to collaborate with our highly skilled groups who work with cutting edge technologies
• High visibility as you support the systems that drive our public facing services
• Career growth opportunities

Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.