German-Speaking Bank Customer Service Rep. | On-site in Porto, Portugal
WW Talents
Join a leading international Bank in Porto and support customers of a well-established international banking organization while building your career in a global customer experience environment.
This is an excellent opportunity for German-speaking professionals who are already based in Portugal or are willing to relocate to Porto independently for a long-term career opportunity.
Please note: This position does not include a relocation package. Candidates should already be based in Portugal or be willing and able to relocate to Porto independently.
What You'll Do
- Provide customer support in German and English
- Handle customer inquiries professionally and efficiently
- Maintain high quality and KPI standards
- Follow data protection and compliance procedures
- Work closely with an international team
What We're Looking For
- Fluent German (C1)
- English B2 or higher
- Strong communication and customer service skills
- Good computer skills and attention to detail
- Ability to work in a fast-paced environment
- Flexibility for rotating shifts
What We Offer
- Permanent employment contract
- €1,100 gross/month (paid 14 times per year)
- Food Allowance (€7.63/day)
- Attendance Bonus
- Language Bonus
- Career development opportunities in an international company
Schedule
- Monday to Sunday
- Two rotating days off
- Shifts between 06:00 and 21:00
Why Porto?
Porto offers a vibrant international community, excellent public transport, beautiful coastline, and a high quality of life, making it one of the most attractive cities in Portugal for multilingual professionals.
Apply now and become part of an international team in Porto.
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