Lead Technical Program Manager

Company Description

About Grab and Our Workplace

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to Know the Team

We're a high performing team of passionate, fun-loving and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out. Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across South East Asia through Grab.

Get to Know the Role

This role falls under the Technical Program Management domain. You will be a Lead Technical Program Manager , responsible for driving a portfolio of complex, cross-functional programs, while simultaneously designing and deploying AI-enabled tooling to eliminate organizational toil. This role moves beyond traditional program management, requiring both strategic leadership and foundational engineering skills to build robust, scalable, and impactful solutions.

You will be at the forefront of the TPM Cyborganization vision, ensuring the function evolves into one optimised for strategic leadership, influence, and AI-augmented execution.

You will report to the Head of Technical Programme Management, will be based on fully on-site in Cluj-Napoca.

The Critical Tasks You Will Perform

• Strategic Program Leadership: Focus on driving strategic initiatives, complex cross-functional programs, and org-wide change management. You will apply a high proportion of effort to high-value, strategic activities. This will take up to 20% of your daily focus.
• AI-Enabled Workflow Replacement: Identify, define, and execute on automating high-impact toil. This involves design, develop, and deploy AI-tools and agents that uses LLM to automate program execution toil work.
• Tool Building & Deployment:
• Design, develop, and deploy AI-tools and agents that automate program execution toil work.
• One of your formal performance goals will be "AI-enabled workflow replacement".
• This must include building a tool that uses LLMs as part of its core functionality.
• Engineering Practice: Apply foundational engineering skills and structured software development practices to create robust and scalable internal tooling. This includes:
• Applying best practices for API and architecture design.
• Utilizing version control (Git) and participating in code review practices.
• Familiarity with deployment pipelines, CI/CD, and production considerations.
• Stakeholder & Team Engagement: Accelerate impact, build high-performing teams, and drive effective prioritization. You will work with cross-functional teams and leadership stakeholders to plan requirements, manage project schedules, and communicate clearly..
  

Qualifications

What Essential Skills You Will Need

• At least 8 years experiences in a role focused on strategic initiatives and cross-functional technical program management.
• Combine strategic infrastructure development with tactical execution to build scalable processes while achieving immediate operational milestones.
• A proven track record of delivering projects by aligning leadership and driving cross-functional execution.
• Foundational understanding of software engineering and development practices (e.g., system architecture, clean code principles, deployment).
• Experience with AI/automation tooling and the ability to apply these skills to eliminate repetitive toil.
• Prior experiences on building automation on n8n and Cursor is an added value.
• Excel in high-growth environments, applying autonomy to pivot strategies.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.