Consilier clienti limba romana (Bucuresti, de la birou)

Allgemeine Angaben

Bewerbungsfrist

27-Sep-2024

Standort

RO - Bucharest - AFI Park 3

Land

Rumänien

Job Kategorien

Business Process Outsourcing

Work Style

On Site

Jobbeschreibung

Principalele responsabilitati vor fi preluarea apelurilor si oferirea de asistenta back-office prin intermediul retelelor de socializare, chat si e-mail pentru a procesa cererile primite de la clienti.

Iata care sunt cerintele:

• Capacitatea de a scrie si vorbi fluent, clar si concis in limba romana

• Disponibilitatea de a lucra full-time , in ture, in intervalul 08:30 - 20:00, de luni pana vineri

• Disponibilitatea de a lucra de la birou, la sediul nostru din Bucuresti (AFI Park 3)

• Capacitate de concentrare si ascultare activa

• Abilitati de operare PC si viteza de tehnoredactare

• Orientare catre client si capacitate de a identifica rapid solutii

• Experienta anterioara de lucru cu clientii sau in activitati similare constituie un avantaj

• Flexibilitate, stabilitate si spirit de echipa

• Incredere si proactivitate

• Dedicare si onestitate

Ce oferim:

• Contract de munca pe durata determinata pana la 31 Decembrie 2024, cu posibilitate de prelungire

• Salariu fix, ︁︀​︂︃︃​︇︂​︁︃︁bonus de performanta

• Tichete de masa

• Asigurare medicala privata

• Abonament Bookster

• Reduceri speciale la o varietate de banci, telecomunicatii, sala de sport si centre de fitness si multe altele

• Sala de fitness disponibila gratuit exclusiv pentru angajati

• Cariera internationala - training platit si oportunitati de cariera internationala

• Expunere multilingva - îmbunatatiti-va abilitatile lingvistice vorbite si scrise

• Open space atractiv - birourile noastre au devenit cunoscute pentru designul lor inovator, distractiv si placut. Bucurati-va de zonele noastre de relaxare!

• Proiecte comunitare – vrei sa faci lumea un loc mai bun? Desfasuram evenimente CSR (responsabilitate sociala corporativa) pe tot parcursul anului

Zusätzliche Stellenbeschreibung

Suntem in cautare de vorbitori nativi de limba romana care sa ofere suport clientilor celui mai mare retailer de haine ︀︋︇️︄︊︉︋​︂︆︄︄​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎si accesorii de origine spaniola!

Sprache

English

Romanian

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Ref Number

Req_00141396