Learning Coordinator (with French)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

The main responsibility for the position of the Learning Coordinator is to manage the deployment of several training programs within Alstom globally. This includes the coordination of training activities in different Alstom sites, communication with the participants and different business stakeholders involved in the training deployment.

The Learning Coordinator will ensure professional delivery of training sessions by following internal processes, standards and tools appropriate for planning and deployment of the sessions, including:

• Managing of training requests and schedules as per the business requirement for Alstom sites in France
• Deploy the training needs expressed by the sites, both via Individual Development Plan and Ad-Hoc requests, and organize the deployment with logistics support (learning coordination)
• Majority of the work will be performed using Alstom’s Learning Management System, called “iLearn” (course & session creation, registration, cancellation & follow up)
• Day-to-day responsibility to ensure customer satisfaction, such as immediate correction and follow-up on any detected or reported issues

MAIN RESPONSIBILITIES:

External/Internal Training Management

• Ensure the deployment of the training plan by handling requests coming from Site HR contact
• Coordinate with local HR stakeholders
• Ensure invitation and enrollment of the participants to the training sessions
• Create dedicated items/sessions in our Learning Management System
• Formalize Purchase Requests (PR) to payroll provider
• Collect financing (if any available) from local authorities
• Gather training proofs (Attendance sheets, certificates…) and ensure timely update of our Learning Management System (“iLearn”)
• Follow-up on outstanding invoices, ensure payments to training suppliers
• Coordinate with Sourcing/Finance for any supplier related topics
• Support for participants, trainers, Line Managers & HR Business Partners along the process
• Management of venues and infrastructure (materials, technique, etc.)

Training Network

• Provide dedicated training to local HR stakeholders on Learning processes to be followed
• Act as an expert in answering all training administration related request from HR stakeholders

JOB REQUIREMENTS & SKILLS:

• Bachelor’s Degree in a relevant field (e.g., Human Resources, Business Administration)
• Minimum 2-3 years of experience in a relevant field (e.g., Customer Support, Human Resources, Finance)
• Previous experience working with a Learning Management System (LMS) is a plus
• Well-organized, ability to pay attention to details, cultural awareness
• Ability to coordinate and follow-up on multiple tasks from start to end
• Highly reactive, able to manage unexpected / short notice requirements
• Experienced in working with common MS Office tools (e.g., Excel, Word, PowerPoint, PDF, “Qlicksense”, different Learning Management Systems)
• Networking – excellent interpersonal skills; able to listen well and foster an open dialogue
• Collaboration & Teamwork
• Fluency in French is required

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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