Onboarding Operations Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Onboarding Operations Specialist based in Romania. As an Onboarding Operations Specialist, you’ll play a key role in delivering a smooth and compliant onboarding experience for employees joining organizations around the world. You’ll manage the onboarding journey from documentation and verification through completion, ensuring accuracy, efficiency, and a high level of service. Working within a globally distributed EOR Operations team, you’ll collaborate closely with Mobility, Benefits, Lifecycle, Payroll, and other cross-functional teams. You’ll handle sensitive employee information while maintaining strong standards for data accuracy, confidentiality, and compliance. The role combines operational ownership, problem-solving, stakeholder collaboration, and continuous process improvement. You’ll also identify opportunities to streamline workflows and introduce automation that makes onboarding more scalable and efficient. This is an ideal opportunity for a detail-oriented and adaptable operations professional who enjoys working independently in a fast-paced, international environment. \n Accountabilities - Manage the end-to-end onboarding journey for new employees, ensuring all required documentation, verification steps, employment packages, and operational requirements are completed accurately and on time. - Take ownership of onboarding cases from initiation through completion, proactively resolving issues and responding effectively to employee questions throughout the process. - Work closely with Mobility, Benefits, Lifecycle, Payroll, and other relevant teams to coordinate onboarding activities and deliver a seamless experience for clients and their employees. - Review, prepare, and manage employment contracts and other legally binding documentation while maintaining high standards of accuracy and compliance.

- Maintain employee data with a strong focus on accuracy, security, confidentiality, and adherence to applicable data-handling requirements. - Support operational reporting, audits, data integrity initiatives, and other compliance-related activities that contribute to reliable and efficient onboarding operations. - Monitor onboarding workflows and identify recurring challenges, bottlenecks, and opportunities for process improvement. - Champion automation opportunities that reduce manual work, improve consistency, and increase the scalability and efficiency of onboarding processes. - Maintain and improve knowledge and content resources to ensure teams have access to accurate, organized, and up-to-date operational information. - Contribute to a culture of continuous improvement by sharing insights, proposing solutions, and helping implement changes across onboarding operations. Requirements: - Strong professional experience in operations, ideally within people operations, HR operations, employment services, legal contracting, or a related field. - Solid understanding of employment contracts and other legally binding documents, particularly in an HR or people-management context. - Experience working in fast-paced, cross-functional environments, preferably within startups, scale-ups, or other high-growth organizations. - Strong attention to detail and the ability to manage sensitive information accurately, consistently, and confidentially. - Excellent written and spoken English at a business level, with strong communication skills and the ability to present information clearly and professionally to diverse audiences. - Strong organizational skills and the ability to manage multiple priorities while maintaining ownership of individual cases and operational responsibilities. - Ability to work independently while collaborating effectively with international and distributed teams, proactively seeking support when needed.