Account Manager

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Short Description

Operate as the primary point of contact for customers, identifying opportunities to increase sales and implement cost-saving measures. Oversees customer account management, including negotiating contracts and agreements to maximise profit through activities such as cross and upselling.

Job Summary

Account Managers will hold responsibility for growing revenue in existing Colt accounts and winning new business and logos within a respective region while minimizing churn and detecting opportunities for cross sell/up sell.

Job Description

Typical tasks and responsibilities will include:

•Create, develop and close opportunities within respective region and prioritizing them in line with Sales strategy

•Keep and enhance customer portfolios by detecting up- and cross-selling opportunities

•Define and execute a compelling win-strategy for each opportunity

•Deliver and present industry leading proposals to IT Management and General Management of the customers

•Develop and build relationships at all levels of seniority within each existing account

•Ensure meaningful Account Development Plans are in place and updated frequently

•Achieve/overachieve personal booking and revenue targets

•Deliver reporting (pipeline, forecast, win-loss ratio) to manage achievement of booking and revenue targets

Skills

Consultative Skills

Account Management

Solution Sales

Product Suite Knowledge

Competitive Analysis

Pipeline Management

Relationship Management

Education

A bachelor’s or master’s degree in business administration, marketing or a relevant field (or equivalent experience)

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. 

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:

• Flexible working and relaxed dress code
• Two days annually to spend on volunteering opportunities
• Private medical insurance
• Access to a virtual business school for on-going learning
• Business mentoring

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace