UX Designer, 3+ years experience

General

We are looking for UX Designers to join our client’s team and shape intuitive digital banking experiences for international clients and internal users across Digital Bank platforms.

Responsibilities/Activitie

• Design, test and continuously improve in-house digital applications
• Create user-centric interaction designs for InsideBusiness Portal, InsideBusiness Services, mobile applications and specialized banking tools
• Translate complex banking processes and user needs into simple, consistent and accessible digital journeys
• Collaborate closely with Customer Journey Experts, Engineers, squads, tribes and business stakeholders in an Agile environment
• Support the digitization of banking, service and information journeys for clients and internal users across more than 35 countries
• Run or contribute to user testing, gather feedback and iterate designs based on insights, business priorities and customer value
• Maintain a helicopter view across multiple initiatives, balancing priorities and focusing on the highest impact for users and stakeholders
• Advise internal stakeholders on the right UX approach, design decisions and delivery options to achieve their goals
• Contribute to the growth of the UX Design and Content Center of Expertise in Romania, as one of the first UX Designers in this setup
• Work with international UX design specialists and content writers to support bank’s seamless digital delivery strategy

Requirements

Technical

• At least 3 years of professional experience as a UX Designer
• Strong interaction design expertise, with the ability to design clear user flows, wireframes, prototypes and digital journeys
• Good understanding of visual design principles and ability to create consistent, user-friendly interfaces
• Hands-on experience with user testing, feedback collection and design iteration
• Proficiency in Figma for design, prototyping and collaboration
• Ability to work on web, mobile and internal enterprise applications in a tech-driven environment
• Ability to produce clean, maintainable, scalable and reusable code in a modern frontend engineering setup
• Understanding of digital banking, service platforms, portals or complex B2B/B2E applications
• Impressive UX portfolio, preferably including financial services, banking, enterprise platforms or complex digital products
• Ability to understand underlying user issues, business opportunities and organizational dynamics in an international environment

Education

• University degree in Design, Architecture, Computer Science or other related fields

Others

• Excellent English verbal and written communication skills
• Strong stakeholder management skills and ability to proactively advise internal teams
• Comfortable working in multidisciplinary Agile teams with Customer Journey Experts, Engineers and business stakeholders
• Ability to adapt style, approach and behavior to different needs, cultures and situations
• Collaborative mindset, openness to constructive feedback and ability to work in an international environment

Nice to have requirements

• Experience working with content writers, UX researchers or design systems
• Experience in large international organizations, distributed teams or multi-country product environments
• Portfolio cases related to banking, B2B portals, service platforms, enterprise applications or mobile banking solutions
• Knowledge of accessibility, inclusive design or usability standards