Senior Customer Interface Engineer, Innovation

The Senior Customer Interface Engineer, Innovation (Steering Wheel Electronics) acts as a key link between Autoliv innovation teams, product lines, business teams, and customer-facing stakeholders. The role supports the promotion, explanation, and technical positioning of steering wheel electronics innovation topics toward internal and external customers, with a strong focus on customer needs, RFQ support, technology roadmaps, demonstrators, benchmarks, and early innovation opportunities.

They contribute to increasing market awareness, capturing customer expectations, and ensuring that innovation activities remain aligned with product strategy, competitiveness targets, and future steering wheel electronics architectures.

What will you do?

Customer interface, market understanding and innovation promotion:

· Act as a technical interface for Steering Wheel Electronics innovation topics toward customer-facing teams, Business Units, Product Lines, and, when required, OEM representatives.

· Collect, consolidate, and formalize customer expectations, market trends, RFQ feedback, and application project inputs to support innovation roadmap definition.

· Prepare clear technical messages, value propositions, and presentation material to explain Steering Wheel Electronics innovation concepts to technical and non-technical audiences.

· Coordinate internal preparation for customer demonstrations, technology showcases, benchmark presentations, and innovation reviews.

· Ensure consistency between customer communication, product roadmap messages, and the technical maturity of innovation projects.

· Identify opportunities to promote Autoliv-owned capabilities in steering wheel electronics, including HOD, heating, switches, HMI, lighting, sensing, and integrated ECU architectures.

· Maintain a structured overview of Steering Wheel Electronics innovation offers, demonstrators, benchmarks, customer pain points, and differentiation factors.

· Work with Innovation Project Managers, Design Leaders, System Engineers, HMI/demo engineers, and product strategy stakeholders to translate technical developments into customer-oriented messages.

· Support the preparation of innovation roadmaps, technology positioning, and architecture comparison material for internal and customer-facing discussions.

· Promotes lessons learned and customer feedback within innovation teams to improve relevance, competitiveness, and transferability of new concepts.

Support to RFQ, demonstrators and customer events:

· Support RFQ and pre-RFQ activities by providing innovation inputs, technical positioning, and benchmark or demonstrator material.

· Prepares and maintains customer-ready presentation material describing Steering Wheel Electronics innovation concepts, benefits, maturity level, assumptions, and limitations.

· Coordinates with demo, HMI, systems, hardware, software, mechanical, purchasing, and product strategy teams to ensure customer events are technically robust and well prepared.

· Takes part in internal or customer workshops when required, presenting technical content, collecting feedback, and clarifying open points with the support of relevant experts.

· Consolidates feedback after customer interactions and ensures follow-up actions are communicated to the appropriate innovation, product line, or business stakeholders.

Continuous improvement and knowledge sharing:

· Supports continuous improvement of customer interface practices, RFQ preparation, innovation communication, benchmark material, and knowledge transfer between Innovation and application teams.

What will you need?

· Bachelor's degree in Electronics, Mechatronics, Embedded Systems, Computer Engineering or equivalent degree

· Previous experience in embedded electronics, mechatronics, automotive product development, innovation, technical sales support, customer interface or RFQ support activities

· Customer-oriented mindset, able to understand needs, expectations, constraints and business context.

· Excellent communication skills in English and French, with the ability to explain technical topics to non-experts.

· Curious, open-minded and enthusiastic about new technologies and innovation.

· Analytical, synthetic, rigorous and organized, able to keep the big picture while managing details.

· Autonomous, proactive, delivery-focused and able to manage multiple topics in parallel.

· Ability to coordinate transversal activities, drive collaboration and align stakeholders without direct authority.

· Good knowledge of steering wheel electronics, embedded electronics, mechatronic systems and automotive product development.

· Good understanding of Hands-on Detection, heating, switches, HMI, sensing functions, integrated ECU architectures and related customer expectations.

· Ability to build technical presentations, value propositions, benchmark summaries and customer-oriented innovation messages.

· Basic knowledge of system engineering, functional safety, cyber security, Automotive SPICE and automotive development processes