Collections Analyst with Dutch

Job location: Bucharest, Brasov, Cluj-Napoca, Iasi, Timisoara, Targu Mures | Hybrid | 09:00–18:00 Please note: During the initial onboarding period, employees are expected to work from the office up to 5 days per week for approximately 6 months , depending on business and project requirements. For candidates located in other cities from Romania different for the ones above, we can offer greater flexibility, including a remote working arrangement, subject to business and project needs. Role summary: Join our Finance team and contribute to key financial operations activities within the Order to Cash (OTC) process, ensuring accurate billing, cash collection, and customer account management. Your mission: Collections activity

• Perform day-to-day billing, collections, and customer account management activities;
• Follow up on customer accounts in line with accounts receivable procedures through both email and phone communication ;
• Handle inbound and outbound calls with customers to resolve payment-related queries, overdue balances, and account discrepancies;
• Review financial information and help maintain accurate customer account data;
• Identify errors and support the implementation of corrective actions;
• Participate actively in training and continuously develop your knowledge of Order to Cash processes..

#LI-EU Required Qualifications:

• Advanced Dutch & English language skills;
• High school diploma mandatory;
• At least 1 year of previous experience in Order to Cash, Billing, Accounts Receivable, or Collections;
• Ability to understand finance processes and apply logical thinking to daily activities.

Preferred Qualifications:

• Bachelor’s degree;
• Motivation to learn and develop within a finance operations environment.

Employee Benefits – Be well, work well, live well

• Private medical and dental coverage through Regina Maria.
• Flexible benefits package via Benefit Online, including vouchers, transportation, wellness, and cultural activities.
• 23 vacation days, with additional days awarded through our loyalty program.
• Additional private pension plan starting from the second month of employment.
• Access to extensive learning, training, and career development opportunities.
• Well-being support, including psychological counseling and premium wellness apps.
• Life insurance coverage for you and your loved ones.
• Flexible working hours, depending on project requirements.

Discover the full range of Accenture benefits here: About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.